Client Engagement Manager
2 days ago
Join a highly successful team and use your sales skills to scope out additional opportunities
What future do you want to create?
At Hays, we believe in being lifelong partners - to our people as well as our customers.
The team in Melbourne play a critical role in the engagement, protection and evolution of relationships with our client partners. With a joint focus on meeting and exceeding client expectations as well as educating and enabling our own recruitment consultants, the team enjoys a variety of responsibilities and challenges every day. We are looking for an ambitious leader and relationship manager to join our team as a Client Engagement Manager.
**Your new role**
As a Client Engagement Manager, you will:
- Partner with key stakeholders on the client account to recognise further growth opportunities and build on existing client business
- Develop a deep knowledge of your portfolio including mapping the organisational structure, technical requirements and both current and future projects for our client
- Regularly meet new and existing stakeholders face to face and attend and organise relevant networking and profile building events
- Regularly analyse client and sales data to capitalise on opportunities with existing key accounts and to identify potential new business prospects.
- Contribute to the content and coordination of reports by investigating, collating and analysing data
- Provide support to the Account Director in preparation of tender responses and new business proposals
**What you'll need to succeed**
The right person for this role will be proactive in developing relationships and able to demonstrate a track record of both quick wins through tactical sales and larger account wins through a strategic approach. You will be adept with presenting to clients, a strong negotiator and able to effectively consult with and manage client expectations. Internally, it’s important that you can build strong relationships across other specialisms in our business and can effectively collaborate with stakeholders at all levels.
To succeed in this role, you will have high energy, passion and a focus on great service delivery. A strong communicator, you will build effective and lasting relationships with a range of stakeholders at all levels of seniority. We are looking for someone who is comfortable working in a fast-paced environment, within complex organisations and a highly competitive market. It is an exciting time of growth for the team and you will play a key part in our continuous improvement and development of the service offering.
**What you'll get in return**
Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.
To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.
Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work. A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.
Let’s create your tomorrow
**LHS 297508** #2758410
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