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Intake Officer

3 weeks ago

Point Lonsdale, Australia Bellarine Community Health Full time

Are you experienced in Intake, Service Coordination, or similar community-based work?
- Are you passionate about purposeful work making an impact in your community??
- Would you love to work on the beautiful Bellarine Peninsula and take a lunch time walk along the beach (who wouldn’t?)?

Bellarine Community Health is looking for an experienced and suitably qualified Intake Officer, to provide responsive service coordination through screening and referral management to the appropriate BCH clinical services. This role is currently available Part Time, with hours to be negotiated but likely to be around 0.6 FTE (3 days). Based in Point Lonsdale, this is an ongoing role.

**About the team**

Bellarine Community Health (BCH) is the major provider of primary health care services to the Bellarine Peninsula. BCH is a not-for-profit health care provider with close links to our community operating from six sites - in Drysdale (two sites), Ocean Grove (two sites), Point Lonsdale and Portarlington and in community settings across the Bellarine.

BCH delivers a broad scope of health services and wellbeing programs for all people in our diverse communities.

The Intake team are dedicated, professional, and caring and are committed to providing a high quality, personalised service based on client needs.

**About the role**

The Intake Officer role works as part of a dedicated and committed team to provide a professional, integrated, streamlined, single point of access to BCH services. This role is focused on ensuring continuous quality improvement, providing excellent levels of customer service, and accurate data collection.

**To be successful you will require**:

- Experience in intake / service coordination role or similar, within a community setting or equivalent client services or other health related discipline.
- Demonstrated advanced computer literacy skills inclusive of MS Office and client management systems.
- Experience in referral management and referral screening.
- Understanding of social determinates of health.
- Demonstrated knowledge and commitment to continuous quality improvement.
- Understanding of, and commitment to, the principles and values of BCH.
- Excellent written and verbal communication skills.
- Understanding of crisis intervention framework.
- Ability to work both independently, and effectively and cooperatively within a team environment.

**What we offer**

To support you to balance your work/life commitments, grow your skills and expertise, enjoy work and feel valued, we offer the following:

- Generous salary packaging benefits - you can access some of your annual salary tax free each year, hence you pay less tax each pay and take more pay home
- Discounted gym membership at seven sites across the region
- A supportive, positive and inclusive workplace culture and ongoing training in the role
- Online induction and onsite orientation
- Employee assistance program: up to 5 counselling sessions per year

**Conditions of Employment**
- National Police Check
- Working with Children Check
- Current Victorian Driver’s Licence
- 100 Points of ID

**How to Apply**

The Position Description is available here**:PD Intake Officer MAY25**.
- Bellarine Community Health is committed to protect children and reduce any opportunities for abuse or harm to occur._
- Bellarine Community Health acknowledges the Wadawurrung People as the traditional custodians of the land, waters and skies of the Bellarine Peninsula. We acknowledge and respect Wadawurrung Elders and leaders, past, present and emerging and pay gratitude for their unique ability to care for Country and deep spiritual connection to it. We are proud to be an inclusive workplace and welcome people from all cultures and backgrounds to our service._

**Job Type**: Part-time

Pay: $35.00 per hour

Expected hours: 24 per week

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 09/06/2025