People Systems Specialist

**18-month contract | Hybrid working**:

- **Location: Sydney | Alexandria Head Office**

**About Ampol**

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

We are proud to be an endorsed employer of choice for women by WORK180. To understand more about how Ampol’s policies, benefits and how we support our people, check out some key female leader career stories on the Work180 website.

**About the role**

You will lead employee enquiries resolutions, People & Culture (P&C) administration activity, continuous improvements and optimisations to support the evolution of our people systems.

Additionally, a key focus of this role is to offer systems support, configuration, data structures, integration and user support for the following systems.

We are seeking an individual who is passionate about supporting the current people systems with a view to transform our people systems at Ampol.

**Key responsibilities**
- Act as the SAP SuccessFactors systems specialist for all P&C system users and escalation of next level HRIS issues to IT business systems or external vendors.
- System Administration, Configuration and User Support services for SAP Success Factors.
- Monitor system performance, data integrity, providing recommendations and direct actions to sustain or enhance capability.
- Liaise with business users and external system support teams to provide updates
- Manage Success Factors system upgrades, Monitoring of background jobs and tasks; performance tuning; capacity planning; data integration and patch release management
- Work with vendors as required for any particular enhancements including financial aspects

**About you**

Proven ability to manage communicate effectively at both a business and technical level ensuring an enhanced user experience. Ensuring timely and effective updates to the system and resolution of issues impacting operations.

**Key skills and experience**
- Extensive experience in SAP SuccessFactors systems administration (hands on configuration) working in a complex organisation
- Deep and broad knowledge of HR processes gained in an organisation with contemporary HR practices
- Hands on process improvement/continuous improvement experience as well as experiencing in leading a team to deliver improvements.
- In depth understanding of HR systems architecture (at the database, business logic, integration and presentation layers), systems operation and user issues including an awareness of IT systems and HR administration processes.
- Demonstrated advance knowledge of Success Factors and SAP including downstream systems.
- Ability to solve technical configuration and data integration problems.

**Our benefits**
- **We are flexible**. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- **We value recognition.** We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- **Leave Options - **Up to 6 weeks annual leave and additional Wellbeing leave days.
- **Care for your Community. **Spend one paid day a year volunteering with one of our Ampol Foundation partners.

**Applications close on Thursday 14 November 2024.