Outbound Sales Consultant

Full time, Monday to Friday, outbound phone sales team
- Port Melbourne office, free onsite parking, hybrid work from home
- Fun & Dynamic team, supportive leadership & development opportunities

**About Stratton Finance**

We may be a finance company, but we are _not_ one of those _old-school_ finance companies. No boring bankers, no bean-counters, and no corporate bureaucracy. With over 25 years of proven experience, Stratton Finance is an award-winning finance broker that has supported hundreds of thousands of Australians in purchasing their car, boat, caravan, or commercial asset. We are real people, who work closely with our customers to secure the best rates from lenders that fit their unique situations, providing personalised assistance every step of the way. We believe we have the best quality products, technology & people to deliver a superior customer and people journey.

**Sounds like a cool place, but what about the role?**

Working in our Lead Generation Team as a Sales Consultant, you will be the first point of contact with our customers and the voice of our company. You will bring your enthusiasm and energy for outbound sales to this business-critical role, making 50+ daily outbound calls to our database of customers and campaign sources, establishing relationships with customers and using effective sales techniques to establish new enquiries for our national team of Asset Brokers. Additional responsibilities include:

- Making outbound calls (50 per day average) to a database of customers to establish new finance enquiries for our Asset Brokers
- Building strong relationships with customer and our team of Asset Brokers to nurture the customer journey
- Detailed, compliant and timely handover of customer information to our internal asset brokers
- Utilising CRM for customer tracking, as well as detailed tracking of activity via Excel and other data points
- KPI driven mindset; meeting sales, call volume, enquiry generated, CSAT and other KPI metrics

**To be successful in the role, you will have**:

- Extemporary phone communication skills, the ability to build relationships with customers through cold outbound calls
- Sales mindset - Be driven to achieve individual, team and company objectives and targets and be rewarded with monthly bonuses
- KPI mindset - we are a finance sales business, and work towards many different KPIs with the ultimate focus on customer experience and sales
- Strong Computer literacy with the ability to multitask across various systems whilst communicating with customers
- Finance, asset or automotive sales experience desirable but not essential - bring your willingness to learn
- **Successful applicants must have unlimited working rights in Australia will be required to undertake pre-employment checks.**

**The Great Stuff**
**We are a diverse bunch of people who take pride in our company, customers and products. Our workspaces are collaborative and relaxed, no need to wear a suit and tie, but be prepared to occasionally join a friendly lunch time game of table tennis
- A suite of awesome leave benefits - volunteer leave, purchase additional annual leave, study leave, paid parental leave and more
- In addition to a hybrid work from office/home arrangement, we understand that life happens and provide our people with flexibility that really matters
- An engaging wellbeing program, providing more than just a free annual flu shot
- Defined development and leadership pathways with a dedicated in-house development coach
- Free monthly lunches, kitchens stocked with food and coffee machines, and social events for those keen on some out of the office fun