Trainee Business Support and Customer Relations Officer

5 days ago

Cessnock, Australia Cessnock City Council Full time

**About the opportunity**:
Ready to kick-start your career and dive into the world of business? We’ve got an exciting position available

Join our fast-paced, friendly team as a Trainee Business Support and Customer Relations Officer - the perfect first step into the world of Business Administration and Customer Service.

This role is ideal for recent school leavers who want to learn on the job, gain real-world experience, and start building a future career. In this traineeship, you'll learn important admin skills like helping out with questions and requests from both staff and customers. It's a great way to start building your career in office and business work. You'll get real, hands-on experience while also studying to complete a Certificate IV in Business Administration.

**About you**:

- Minimum completion of Year 10 or equivalent with passes in English or equivalent and ability to undertake a Certificate IV in Business Administration;
- Demonstrated ability to communicate effectively both verbally and in writing;
- Demonstrated positive attitude to teamwork; willingness to learn and demonstrated initiative; and
- Demonstrated commitment to providing good customer services.

To find out more about this exciting opportunity: Position Description

**Remuneration**:
Hourly rate as per the Local Government (State) Award plus superannuation

**The Benefits**:
Council has a wide range of fabulous benefits available for staff including;
- 2-year temporary trainee position
- Full-time 35 hours per week
- 12% superannuation
- Monthly rostered day off (RDO)
- Supportive and engaging learning environment
- Picturesque Hunter Valley location

**What's next?**:
Applications for the 2026 LAUNCH program are now open

**Pre-Employment Screening**:
**About Us**:
At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

**Applications Close: Thursday 14 August 2025 at 11.30pm**

**Who to Contact: Merleah Scroggy, Customer Relations Team Leader on (02) 4993 6729**
**- Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice._

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