Food & Beverage Supervisor (Full-time) Crowne Plaza

12 hours ago

Perth, Australia Crowne Plaza Hotels & Resorts Full time

**What’s the job?**

Reporting into the Restaurant & Bar Manager, as a Food & Beverage Supervisor you’ll lead the food and beverage team - restaurants and bars, room service and banquets - with passion and energy. You’ll support and train the team to deliver quality service and standards, ultimately creating unique guest experiences that drive loyalty and revenue.

**Your day-to day**

Run the daily food and beverage operations across the restaurant and bar, room service and functions rooms.

Provide mentoring, coaching and regular feedback to colleagues to enhance performance and drive their development.

Train Colleagues in quality and service standards, ensuring they have the necessary tools and equipment to perform and are empowered to execute in their roles. Maintain and continue to develop departmental trainers, team leaders and frontline colleagues.

Ensure food & beverage colleagues provide guests with prompt service, professional attention, and personal recognition.

Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvement guest satisfaction.

Support the Restaurant & Bar Manager in:

- Planning for future staffing needs in a timely manner, completing all stages of onboarding.
- Promoting teamwork and quality service through daily communication and coordination with other departments.
- Supporting the team, driving performance, and executing projects.
- Driving team performance related to the hotel’s skills and key metrics.
- Managing payroll, costa and inventory management, control stock and ordering in line with business needs.

Ensure all credit and financial transactions are handled in a secure manner.

Champion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measure.

Facilitate the reporting and investigation in injuries and illnesses arising from workplace activities, recommending correct action to prevent or minimise the change of recurrence.

Demonstrate a sound awareness of Crisis Management, HACCP & WHS policies and procedures, ensuring the dissemination of information to all team members.

Assist in supporting the team with other duties as required.

**What we need from you**

Minimum 18 months’ experience in a Food & Beverage/Restaurant & Bar related position, preferably with an hotel/hospitality environment.

Experience in leading, supporting and driving a team.

Solid problem-solving skills, strong beverage knowledge and a bubbly personality.

Qualifications in Hotel Management and / or in Food & Beverage related field preferred.

Flexibility - night, weekend and holidays are all part of the job.

Valid Western Australian RSA competency card is required.

Excellent communication skills, bilingual or multilingual language skills are advantageous.

Rostering experience.

A team player, ability to work in a fast-paced environment and prioritise workloads.

Ability to inspire passion, enthusiasm, and positivity in the team to drive an engaged and winning culture.

  • Food & Beverage Supervisor

    1 week ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    What’s on the menu for your next career move? As our new **Full Time Food & Beverage Supervisor**, you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage between meetings. **Crowne Plaza Perth...

  • Food & Beverage Supervisor (Full-time)

    2 weeks ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    What’s on the menu for your next career move? As Food and Beverage Supervisor, you're leading the team to ensure our guests enjoy a truly memorable experience. This is an opportunity for a driven and passionate individual to get involved from the ground up and flex their knowledge and skills into delivering exceptional guest and dining experiences....

  • Food and Beverage Supervisor

    1 week ago

    Perth, Australia IHG Full time

    **About us** Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD, Crowne Plaza Perth is in the ultimate location. At Crowne Plaza Hotels and Resorts, we...

  • Sales & Events Coordinator (Full-time) Crowne Plaza

    2 weeks ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    **About us** Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel’s doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River, just minutes from the Perth CBD, the Crowne Plaza Perth is in the ultimate location. At Crowne Plaza Hotels and...

  • Food & Beverage Attendant

    2 weeks ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    We’re searching for a Food & Beverage Attendant confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service. Whether delivering room service, upselling the dish of the day in the restaurant or maintaining a well-stocked breakfast buffet - you’ll be motivated and confident moving between our...

  • Front Office Duty Manager

    11 hours ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    **About us** Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel’s doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River, just minutes from the Perth CBD, the Crowne Plaza Perth is in the ultimate location. At Crowne Plaza Hotels and...

  • Guest Services Agent

    2 weeks ago

    Perth, Australia IHG Full time

    **About us** At Crowne Plaza Hotels & Resorts our goal is to make business travel work. That's where you come in. When you're part of the Crowne Plaza Hotels &Resorts brand you're more than just a job title. At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Crowne...

  • Guest Services Agent

    2 weeks ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    **Guest Services Agent** **About us** Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel’s doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River, just minutes from the Perth CBD, the Crowne Plaza Perth is in the ultimate location. At...

  • Reservations Agent

    2 weeks ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    First impressions count. Our Reservations team are the beginning of exceptional guest experiences, making our guests feel welcome from the first point of contact. They make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. **A little taste of your day-to-day**: - Providing...

  • Food and Beverage Attendant

    11 hours ago

    Perth, Australia IHG Full time

    **About us** Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD, Crowne Plaza Perth is in the ultimate location. At Crowne Plaza Hotels and Resorts, we...