Acas Administration Officer

Location: Melbourne | Southern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 60781

**Kingston Aged Care Assessment Service (ACAS) Administration Officer**

**Brief Description**: Monash Health is excited to announce a permanent part-time opportunity within the Kingston ACAS team
- Key responsibilities of reception and phone management, data recording and client information management, including My Aged Care portal.
- Play a key role in the supporting the efficient management of our Kingston ACAS.
- Work within an administration team, ACAS Clinicians and ACAS leadership team.

We acknowledge the importance of the diverse experiences, talents and cultures that our staff bring to work each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a diverse and inclusive workforce is central to our ability to unlock potential and enhance our success, creating high-performance.
- Aboriginal and Torres Strait Islander peoples
- Culturally, Linguistically and Refugee diverse backgrounds

**About Monash Health and Kingston ACAS**

Monash Health is the largest public health service in Victoria, employing over 22,000 people across a range of specialities.

The objective of the Kingston ACAS is to provide a comprehensive, holistic assessment of an older person or a younger person with an age-related needs. The assessment is to identify the resources, strengths and problems of the person and to develop an individualised, coordinated support plan which focuses on client goals and re-ablement. ACAS assesses a person’s eligibility for Commonwealth funded care such as home care packages, restorative care, transition care, respite and residential care.

**About The Role**

The ACAS Administration Officer position is designed to provide the program with efficient and effective administrative support. This helps to ensure the operational requirements of the program remains in line with the Commonwealth, the Victorian Department of Health and Monash Health guidelines. This Administration Officer position is a varied and demanding role with often competing for demands and is usually the first point of contact for all of our internal and external stakeholders, including the consumers of the service.

This is a part-time ongoing role, working within the Kingston ACAS administration team.

**About You**

You have a friendly, courteous and professional disposition and 'can do' attitude. You enjoy working within a team but also can work autonomously when required. You have developed strong time management skills and have a good eye for detail. You are passionate about supporting the care of the older person. You are up to the challenge of a multi-line telephone system and learning the My Aged Care Portal.
- Strong customer service ethic
- Excellent interpersonal and organisational skills with an ability to liaise professionally with people at all levels
- Excellent communication skills both written and verbal

**What You Need**

Essential:

- Proficient in Microsoft Office
- Australian working rights
- Current Working with Children’s Check
- Current Police Check

**Desirable**:

- Certificate in Administration and/or equivalent qualifications
- Previous Administration experience
- Knowledge of My Aged Care

**What We Offer**
- Acknowledging the vital role that Administration staff play in providing health care to our community
- Interesting and varied work
- Grow your career as an Administration officer in Victoria's Largest Public Health Care Service
- Support and training from senior staff

**How To Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.