Administrative Officer

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference: 65903

**Administrative Officer - Emergency Department**
- Monash Health, Casey Emergency Department
- Healthcare Administration
- Permanent part-time position

**About Monash Health**

As the largest public healthcare services provider in Victoria, Monash Health provides integrated health care services available to over 1.3 million people, representing 32% of the population of greater Melbourne. Further extending our newborn and children’s specialties, in early 2017 we opened a new 230 bed dedicated Children’s Hospital, co-located with Monash Medical Centre, Clayton. Victoria’s largest healthcare service and one of only four accredited Academic Health Science Centers in Australia.

**About the Emergency Department at**

Our Emergency Department at Monash Health, Casey is responsible for over 78,000 emergency presentations annually. With a mixed paediatric and adult treatment area. The department has 53 cubicles including four resuscitation cubicles, decontamination facilities and isolation rooms.

**About the role**

Your desire to help others, especially in urgent situations will be well met by this job. You will be the first contact for many visitors to our emergency area. Your shifts will pass quickly in this busy environment as you respond to the varying needs of our visitors.
- Registering patient information
- Admissions, discharges, and transfers
- Administration and other clerical tasks

**About you**

We will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. You understand the ED is a fast paced, sensitive, and frequently changing environment, with that we will offer comprehensive training that will fully prepare you.
- Exceptional interpersonal and communication skills
- Have a desire and passion to learn new systems and process.
- Medical terminology (advantageous)
- Experience with EMR (FirstNet) and iPM (advantageous)
- Advanced keyboard skills
- Ability to multitask in a busy environment.
- Exceptional, effective communication skills

**What you need**
- Proven healthcare administration experience
- Glowing referees from current or previous manager/managers
- Knowledge of Monash Health software systems would be advantageous, or the ability to learn them in a timely manner.
- Subject to a clear a police check
- Current working with children’s check
- Full vaccination record
- Attention to detail coupled with ability to priority competing tasks and deadlines.
- Able to work autonomously as well as part of a wider multidisciplinary team.
- Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.

**What’s in it for you?**
- Salary packaging
- On-site Fitness Centre
- On-site car parking
- Discounts on Private Health Insurance, Banking and selected Dell products

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.