Senior ICT Business Analyst

Job Description - Senior ICT Business Analyst (0000B3DH)

Senior ICT Business Analyst - 0000B3DH

- Computer Systems Officer Grade 5

- 2x Temporary Full-Time up to December 2026

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for 2 x Senior ICT Business Analysts to be part of our Project Management Office, Technology & Communication Services Command. The role works with relevant stakeholders to understand business needs; capture, analyse and document requirements; and support the delivery of ICT solutions that meet business needs.

Join the PMO team at NSW Police Force as a Senior ICT Business Analyst and help shape the delivery of technology solutions that support critical policing and corporate operations. In this role, you’ll work closely with stakeholders to understand business needs, capture and analyse requirements, and support the delivery of ICT capabilities that drive strategic and operational outcomes.

You’ll bring demonstrated high-level business analysis skills and significant experience delivering analysis across complex programs and projects. Your ability to conduct gap analyses, develop business cases, and translate technical concepts into plain language will be key to optimising performance and enabling continuous improvement.

This role also requires strong knowledge of architecture frameworks and governance project management tools, along with the ability to lead integration of new capabilities into enterprise systems while maintaining alignment with organisational strategy.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role).

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- flexible work options;

- opportunity to purchase leave;

- annual leave loading;

- corporate wellbeing programs including seminars and the Fitness Passport;

- salary packaging options via superannuation contributions or a novated vehicle lease;

- convenient location for public transport and to shops etc; and

- in-house gym facilities. (Parramatta)

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Can you describe how you’ve worked across both technical and business teams to align ICT capabilities with business processes during a system enhancement or transformation project? What approach did you take to ensure the solution was scalable and strategically aligned with future needs?

Target Question 2:

Tell us about a time when you collaborated with internal stakeholders and external partners to identify and document business requirements for a new project. How did you ensure governance structures supported decision‑making, accountability, and alignment with business objectives?

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

Contact

For further information about this opportunity, please contact the hiring manager Shammi Rahman via (02)8835 9562.

Eligibility

To be eligible to apply for this role, you must meet one of the following statuses:

- a permanent resident of Australia; or

- a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity Team by email at PCC-INCLUSION@police.nsw.gov.au.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here.

Thank you for your interest in this role. We look forward to receiving your application.

Location

Location: Sydney Region-Sydney - Greater West

Other Locations: Sydney Region-Sydney - Greater West

Work Type

Full‑time

Number of Positions

2

Remuneration Package

Total Remuneration Package: $176,910 pa. Package includes salary from $149,739 to $156,088, plus employer's contribution to superannuation of 12% and annual leave loading.

Closing Date

16-Nov-2025, 12:59:00 PM

Job Category

Information and communications technology

We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture.

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