System Capability Manager

**Welcome to Primary Connect
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

**System Capability Manager - Store Delivery
- Support in project work to enable future development of PC systems
- Develop your knowledge across all operating processes Opportunities for career progression within the Woolworths Group, in this highly visible role

**Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**About Us
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

**What you’ll do**

As a System Capability Manager, you will support the planning and delivery of improvement initiatives that drive performance, build system capabilities, and develop the strategic ambitions of the business. This role offers flexible/hybrid working arrangements, and can be based anywhere around Australia. At the heart of this role, you will have the drive and creative problem-solving skills to create solutions and advice on improvements in the Primary Connect sphere, focused on our core technology suite and operational processes. Reporting to the National Transport Systems Optimisation Manager, you will have the customer & end user as the focal point for improvements. You will be responsible for:

- Identify and deliver improvement initiatives across Primary Connect technology platforms to directly contribute to strategic objectives
- Develop business-led roadmaps that articulate improvements to technology functionality that will deliver improved customer and team outcomes
- Identify future capabilities to ensure Primary Connect is competitive and future-proof
- Provide frameworks for capability development, process design and improvement, and solutions to business challenges Coordinate issues and/or enhancements with stakeholders to ensure solutions and actions are prioritised according to business requirements.

**What you’ll bring
To be successful in this role, you will be able to establish and build solid cross-functional relationships with internal and external stakeholders to achieve a common purpose, to support in influencing and negotiation. You will be able to:

- Demonstrate your previous experience in a transport systems environment
- Engage in problem-solving & thinking outside the box
- Have strong communication (written, verbal & formal) & presentation skills
- Have a learning mindset and demonstrate a high level of drive, energy & resilience
- Change Management/ continuous improvement experience, ideally in FMGC, manufacturing or logistics background Demonstrate a strong leadership to effectively manage and motivate state transport teams

**What you’ll experience
- Everything we do is driven by a culture of care for our team, customers, and community.
- We create a thriving team experience through a culture of belonging that champions the safety and well-being of our people and partners.
- We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development a