Advisory Services and Licensing Officer

2 weeks ago

Melbourne City Centre, Australia Department of Treasury & Finance Full time

Advisory Services and Licensing Assessment Officers provide information and respond to enquiries and requests from the public (employers and employees) regarding the several legislations the Wage Inspectorate oversees. This includes Child Employment Act 2003, Owner Drivers and Forestry Contractors Act 2005, Long Service Leave Act 2018, Wage Theft Act 2020 and from January 2023 the Child Wellbeing and Safety Act 2005.

Other key aspects of this position is the responsibility of the assessment and issuing child employment licenses to fit and proper employers, as well as evaluating notifications or requests for variation that a license holder makes in accordance with the Child Employment Act 2003.

The Advisory Services and Licensing Officer also assesses reports relating to Wage Inspectorate legislation and follows the support escalation process through to other internal teams. This position also has the opportunity for the Officer to support the broader operations of the team and the Wage Inspectorate.

Key skills and attributes for this role include:

- Proven experience in exceptional customer service in a service delivery culture;
- Demonstrated attention to detail in data entry;
- Empathetic verbal and written communication skills;

**Applications close 9 December 2024**

**Other relevant information**:
Victorian Public Sector employees and other JSE-eligible applicants will receive priority consideration for this role and_ must apply_ via Jobs and Skills Exchange (JSE).

The Wage Inspectorate actively promotes diversity, inclusion, and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at The Wage Inspectorate can be worked flexibly, however it may differ from role to role.

The Wage Inspectorate is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the agencies obligations under the Occupational Health and Safety Act 2004 (OH&S Act). To support this the Wage Inspectorate has a COVID-19 Vaccination policy which _strongly recommends_ all employees be fully vaccinated.

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