Branch Customer Service

4 days ago

Acacia Ridge, Australia Polyaire Air Conditioning Products Full time

**Competitive salary package**:

- ** A full-time role, Fortnightly pay**:

- ** Be a vital part of a progressive and fast-growing international Company**

**About POLYAIRE**

**Polyaire Pty Ltd** is an international manufacturer of quality Air-conditioning Products supplying, insulated flexible ducting, air grilles, and fittings. Established in 1973, Polyaire is headquartered in South Australia, with 25 branches across Australia with counterparts in Malaysia, and the United Kingdom. Exporting an extensive range of Airconditioning products worldwide under the Polyaire and Airtouch - Zonemaster brands. Polyaire’s continued growth strategy and business values focus on providing sustainable solutions and comfort to customers in Australia and across different continents.

At Polyaire, we value diversity and inclusive workplace, support capability building and career growth of our people, and expound their full potential as our people is key to the business success. We emphasise on creating a safe work culture where our people enjoy a family-like workplace strongly engaged to get job done in a fast paced and diverse working environment.

**About the Role**

We are seeking for passionate and motivated team member to join our dynamic team as **Branch Customer Service** based in **Acacia Ridge, QLD**.

If you are a fast learner and enjoy multitasking environment and meeting people with customer satisfaction being the primary goal, then this role will provide you with immense opportunity for a rewarding career.

**Role Responsibilities**:

- Direct customer liaison and provide exceptional customer service to all clients.
- Process orders entries and complete all dispatch documentation.
- Control of orders in line with customer requirements.
- Work closely with warehouse personnel to ensure accurate and timely orders and deliveries.
- Handle local deliveries and pick-ups effectively and safely.
- Ensure Company equipment and facilities are well maintained and in good working condition.
- Safely hand loading and unloading of freight.
- Physically fit, as there will be some container unloading.

**Ideally, we are seeking someone with exceptional common sense and a 'can-do' attitude, to work within a challenging yet rewarding industry. To be successful in this role**:

- Possess strong work ethic, professional, and a self-starter.
- Strong interpersonal and communication skills with the ability to make positive contribution within the team.
- Good planning, organisation, and time management skills.
- Basic numerical skill and good attention to detail and accuracy.
- Trade background, air-conditioning or building industry experience highly desirable.
- Forklift training will be provided.

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