Administrative Assistant

Provide frontline administrative support for our student enabling and pathway programs
- Full time fixed term (until end of Dec ’25) opportunity based at our Callaghan Campus
- 17% super, generous annual, personal, and life leave, wellbeing programs, health and fitness discounts

**Be challenged and imagine with us**:
As an Administrative Assistant within Pathways and Academic Learning (PALS), you will deliver high-quality, student-focused service and provide essential administrative support to both students and staff.

In this role you will:

- Be the first point of contact for the PALS Centre, responding to enquiries from current and prospective students, in person, over the phone, and in writing.
- Assist students with processes such as adverse circumstances, course enrolment, and navigating University systems.
- Support academic staff with administration, assessments, and graduations throughout the student lifecycle
- Complete student admissions, enrolments and other administration tasks as directed.
- Represent the Centre at events including Open Days, Careers Markets, and Information Sessions as needed.
- This fixed term full time position is until the end of 2025, and will be located at the Callaghan Campus (Awabakal land)._

**How will you inspire us?**:
You will have:

- Strong customer service and administrative skills, with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail.
- Excellent communication and interpersonal skills, with the ability to support people from a wide range of backgrounds.
- High level of computer literacy, including the ability to confidently use University systems and learn new technologies.
- The ability to be a strong team member that operates efficiently and effectively across the broader teams.

**What we offer**:
The remuneration for this position is from $74,491 to $80,972 plus 17% superannuation + 17% superannuation and is commensurate with skills and experience.

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

- 17% super and salary packaging.
- Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
- Discounts on private health insurance, gym memberships, software, travel and more.
- A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

**About our University**:
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

**Your next steps**:

- Important information before you apply:_
- Applications for this position will only be accepted from those with Australian residency or a valid work permit.
- Your resume.
- Completion of an associate diploma level qualification with relevant work related experience, or extensive administrative experience; or an equivalent combination of relevant experience and/or education/training.
- Demonstrated high level of computer literacy with ability and willingness to embrace new technologies and systems.
- Demonstrated high level of customer service and administrative skills including the ability to prioritise multiple tasks, meet deadlines and maintain attention to detail.
- Well-developed interpersonal skills, including the ability to deal effectively with staff and students from diverse backgrounds.
- Demonstrated ability to work effectively both independently and within a team.
- Knowledge of, and experience in adhering to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.

**Please upload your Cover Letter**and** response to the requested Criteria as**one** PDF document.**This document should not exceed 3 pages.
- We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process._

**Contact Us**:
**Closing date: Thursday, 3 July 2025 at 11.59pm AEST**

**We are excited to be Looking Ahead with you**
- We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do._

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