Risk Business Support Officer

**Deliver meaningful support.**:

- ** Enable risk-informed decision making.**:

- ** Contribute to initiatives that protect and enhance the University's operations and reputation.**

Are you highly organised, confident with data, and experienced in supporting risk or insurance functions? Join a newly structured Risk team supporting university-wide initiatives that ensure resilience and risk informed decisions to foster innovation and excellence.

**The Role**

As the **Risk Business Support Officer**, you will play a key role in supporting the operations of the Risk team within the Governance and Assurance Services Unit. Reporting to the Director of Risk Services, you’ll assist in the delivery of high-quality advice, data analysis, and administrative support across the University's risk, insurance, and business continuity programs.

This is a broad and dynamic role that supports all team functions from an administrative and operational perspective. You will manage a high-volume insurance inbox, assist in claims and renewal processes, support the development of risk reports and papers, and engage in university-wide risk and business continuity planning activities.

Key responsibilities include:
Preparing reports, presentations, policies, and operational documentation to support risk and insurance functions.
- Assisting with insurance administration, including claims management, data collection, and support for annual renewals.
- Providing logístical and coordination support for business continuity planning and incident response activities.
- Maintaining risk registers, internal systems, and training records to ensure data integrity and process compliance.
- Assisting with the preparation of reports for executive and governance committees.
- Building productive relationships with internal stakeholders and external providers such as insurance brokers.

**What you’ll bring**

To succeed in this role, you’ll be:

- Highly organised, with the ability to manage multiple priorities and deliver high-quality work to deadlines.
- Detail-oriented**,** especially in preparing documentation, analysing data, and supporting risk-related reporting.
- A confident communicator**,** able to liaise professionally with internal teams, executives, and external vendors.
- Experienced working in a risk, insurance, or highly regulated environment, where confidentiality, sound judgement, and discretion are critical.
- Proactive and collaborative, able to work independently and as part of a team.

Experience supporting a risk-based function, including insurance, business continuity, or compliance, will be highly regarded.

This continuing position is full time at a HEW 5 Higher Education Level located at Callaghan Campus. It will appeal to someone who enjoys working behind the scenes to ensure successful, compliant, and risk-informed outcomes.

**About our University**

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s _Looking Ahead_ Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here - Our Uni.

**What we offer**

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

- The remuneration for this position is pro-rated from $80,972-$ 93929 p.a. + superannuation and is commensurate with skills and experience
- Flexible working arrangements (in line with the University’s Flexible Work Policy
- 17% super and salary packaging
- Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs

**Your next steps**
- Your resume
- A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.
- Previous administrative experience working in an insurance environment, higher education or in a highly regulated industry
- Demonstrated strong and effective verbal and written communication, interpersonal and networking skills.
- High level of proficiency in standard software systems including Microsoft products.
- Familiarity with, or proven ability to gain an understanding in, corporate software packages including TRIM
- Demonstrated analytical and problem identification skills.
- Strong attention to detail.
- Demonstrated ability to work to deadlines and with competin