People and Culture Systems Optimisation Lead

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role

We’re seeking a People and Culture Systems Optimisation Lead to support our People and Culture (P&C) function in enhancing our systems, with a focus on the delivery of our people services and experience. In this role you will drive opportunities to continuously simplify, enhance and automate key people processes, collaborating with Platform Support teams to develop solutions that deliver value to users and to the organisation.

As our People and Culture Systems Optimisation Lead, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.

Day-to-day, you will:

- Collaborate with P&C Portfolio Leads to understand priorities and provide guidance to maximise our existing technology platforms (Workday and ServiceNow)
- Work with P&C Portfolio Leads and Platform Support teams to identify and prioritise system enhancements, driving business value, people experience, and efficiency
- Oversee the execution of P&C’s systems roadmap and prioritise product backlog items, ensuring business requirements are clearly articulated
- Oversee the creation and maintenance of all enhancement documentation, including requirements gathering and on and off system processes
- Maintain a holistic end to end view of process changes and manage change impacts along the way
- Ensure data integrity, security and legislative compliance is maintained within P&C systems
- Build and maintain strong relationships with key stakeholders, ensuring clear communication between P&C and Platform Support teams as well as managing relationships with external vendors and service providers
- Act as an ambassador for People and Culture and be the primary contact for queries related to P&C systems

This role will suit someone with a curious mind and transferrable skills and experiences, including:

- Demonstrated working experience as a Product Owner or something similar
- Experience working with a People and Culture/Human Resources function with a working knowledge of People and Culture processes
- Demonstrated experience in system implementation, configuration and maintenance, with Workday and ServiceNow experience preferred
- Experience in end-to-end systems management, process reviews, process mapping, holding workshops, running stand-ups etc
- Experience in managing product roadmaps with strong organisational and prioritisation skills
- An inquisitive mindset, you’ll be curious and know how to break down problems to investigate their root cause
- Robust analytical and problem-solving skills with a high level of attention to detail
- Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders, including senior leaders, team members and external vendors
- Strong interpersonal skills with the ability to influence and negotiate positive outcomes in a collaborative manner

With a career at Transurban, you’ll enjoy a range of benefits, including:

- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
- Learning and development opportunities to support your career interests
- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
- Share offers and insurance benefits
- Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.


**Job Type**:
Permanent

Closing Date:
19-Oct-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC