Patient Services Manager

2 days ago

Frankston, Australia Peninsula Health Full time

Job Description

**Posting Start Date**:02/01/2025

**Req ID**:2404

**Job Title**:Patient Services Manager

**Employment Status**:Permanent Part Time

**Job Location**:Frankston
- Take the next step in your career in this fantastic leadership opportunity
- Salary packaging, career development, onsite parking
- Permanent Part Time Role
- Classification Range: Registered Nurse G5 (ZB5)*

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others. In representing Peninsula Health, we expect all employees and volunteers to reflect our values**:Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.** We are One Peninsula Health.

**What You Will Be Doing**

As a Patient Services Manager (PSM) you will be responsible for ensuring patient flow and overall management, providing leadership and support after hours at Frankston Public Surgical Centre (FPSC). The primary responsibilities involves monitoring the optimal utilisation of beds, overseeing general hospital operations and acting as a resource for all staff and to ensure adequate staffing of the clinical areas. The PSM assumes the role of Emergency Controller for the site to ensure appropriate responses to emergency situations.

The role includes AM, PM and Night Duty shifts and provides services a 7 day roster.

**Position Description**

**What You Need**

We anticipate you will have:

- Current, condition-free AHPRA Registration
- Proven leadership and ability to manage patient flow, staffing and incident management
- Sound clinical knowledge, skills and experience in acute contemporary nursing practice
- Demonstrated high level of communication, negotiation and conflict resolution skills
- Demonstrated commitment to delivering high quality outcomes for consumers
- Ability to work independently as part of a multi-disciplinary team
- Recent NUM/ANUM experience within an acute setting or recent Emergency Department experience at a senior level (Desirable)

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People Experience Team on (03) 9784 2700 or Gemma Hennessey, Recruitment Coordinator on (03) 9784 7397.

This advertisement will close on **9 January 2025**.

**Additional Requirements**
- Please refer to salary circular for PROPOSED NURSES AND MIDWIVES (VICTORIAN PUBLIC HEALTH SECTOR) (SINGLE INTEREST EMPLOYERS) ENTERPRISE AGREEMENT 2024 - 2028 for salary range. Sub-grading will be based on years of experience. It is strongly recommended that this role is up to date with Covid-19 vaccination. Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

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