Customer Service Agent

3 days ago

Brisbane, Australia FINDMEA Full time

Full Training Provided
- Return to the Workforce Encouraged to Apply
- $50k + Super (currently under review and soon to be increased)
- Permanent Full Time - Accrual of Entitlements
- Federal Government Opportunity
- Work from Home
- 10 - 20 calls per day, interesting and challenging calls
- Consider the Job Security as we head into uncertain times
- Immediate Start / Flexible Start
- Quick Turn Around from Interview to Commencement
- Brisbane CBD - Next to Central Station
- Mon - Fri 38 hour week (spread of hours in 7am - 8pm
- Generous Monthly Bonus (KPI Driven, no sales) (Up to $500 pm)
- Strong Career Path if you have ambition
- Lots of Benefits, Discounts, Gym, Assisted Study Programs & more..

Our client is without a doubt someone YOU want to work for, the feedback has been nothing short of great when we talk to our clients employees. In these uncertain times you want job security and stability and we can offer this along with a great training program for those that are keen to get into this space. If you have the right attitude, willingness to learn and have the ability to do basic Math & Spelling then you need to jump into this opportunity.

What are you going to be doing? You will be helping people over the phone Averaging 10 - 20 calls per day (not 100 like many other call centre roles) This is your opportunity to give back to those that most need it, get paid while you do it and go home at the end of the day with a strong sense of achievement. Of course, you will need to ensure the integrity of the system so all phone calls will be recorded and updated in the Customer Relationship Management System.

What do you need? That’s simple, a great attitude, enthusiasm to learn, be resilient (some of the callers are not easy), have the capacity to take on feedback with good attention to detail.

What you must have**:Be an Australian Citizen that is minimum 18 years old**

**Salary**: From $50,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program
- Work from home

Schedule:

- 8 hour shift

Supplementary Pay:

- Bonus
- Overtime pay
- Penalty rates

COVID-19 considerations:
Extremely hygienic work practices are taken seriously, high on list of importance is keeping employees well. No face to face customer contact.

Application Question(s):

- You must live within 50km of Brisbane CBD

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

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