Tesla Advisor, Brisbane

2 weeks ago


Fortitude Valley, Australia Tesla Full time

**What to Expect**

At Tesla, our Tesla Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

To succeed at Tesla, you must be energetic, highly organised, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

**What You’ll Do**
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential
- Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s
- Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance
- Effectively present and sell and support the delivery and installation the entire Tesla eco-system
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
- Be the primary contact point for all customer interactions throughout their purchase experience
- Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day
- Ensure vehicles readiness in preparation for the customers delivery appointment.
- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
- Execute customer trade-ins and documents on delivery day
- Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required
- Perform additional responsibilities as assigned to meet business needs

**What You’ll Bring**
- Chinese language skills highly regarded
- Client service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills and attention to detail
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evening hours, weekends and holidays in a retail environment
- Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
- Ability to obtain appropriate state licensing, where applicable



  • Fortitude Valley, Australia Tesla Full time

    What to Expect Tesla Motors is looking for an experienced Collision Parts Advisor to work with one of the most progressive vehicle brands in the world. You will play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy. As a...


  • Fortitude Valley, Australia Tesla Full time

    What to Expect To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help...


  • Fortitude Valley, Australia Tesla Full time

    What to Expect As a Tesla Vehicle Technician you'll be responsible for upholding Tesla's exceptional Service standards. In this role, you will be responsible for delivering an impeccable service experience to each and every Tesla customer while preparing to meet the needs of our Model S, Model X, Model 3 customers and beyond. This role will be a hands on...


  • Fortitude Valley, Australia Tesla Full time

    What to Expect Join Tesla's ground-breaking Body Repair Program and redefine the automotive repair industry. Utilize cutting-edge tools, advanced materials, and eco-friendly processes to restore Tesla vehicles to their original glory. Shape the future of mobility alongside industry-leading professionals and receive continuous training. Be part of the Tesla...


  • Fortitude Valley, Australia Tesla Full time

    **What to Expect** Tesla is looking for an experienced and dynamic Field Service Technician to work in one of the most progressive companies in the world. We are seeking experienced service technicians with excellent oral and written communication skills to work within the Energy Products team. Tesla needs a diversely talented and highly mobile technician...


  • Fortitude Valley, Australia Tesla Full time

    **What to Expect** Tesla is seeking an experienced electrical technician to maintain and service utility scale battery sites, primarily working on the Tesla Megapack battery storage product. In this role, you will join the technician team supporting battery storage sites around the Victorian region, to service, troubleshoot, or upgrade medium to high...


  • Fortitude Valley, Australia Tesla Full time

    **What to Expect** Be a key member of a cross functional business team with a particular focus on maintaining and further developing business with existing customer accounts. This is a multi-faceted role where strong product and market knowledge is expected. In addition to a rock-solid work ethic and a team-oriented personality, members of our team display...

  • Program Manager

    1 week ago


    Fortitude Valley, Australia Tesla Full time

    What to Expect - Working within the Sales Operations team, the primary function as Program Manager will be to support Tesla’s growing vehicle business in region. In support of key internal and external stakeholders, you will coordinate and implement process and system enhancements to drive volume and increase the efficiency of our sales and delivery...


  • Fortitude Valley, Australia Tesla Full time

    **What to Expect** Working within the Sales Operations team the Fleet and Allocation Analyst will be focused on building the reporting and systems necessary to support the allocation of customer and inventory vehicles across Australia and New Zealand. You will also be responsible for processes related to working capital optimization such as ensuring our...


  • Fortitude Valley, Australia Autosports Group Limited Full time

    Bentley/Maserati Brisbane is looking for a Cadet Service Advisor. If successful, you will be joining a team of great people working with some of the most exciting and well known automotive brands in the world. In this role you will: - The position ensures that day to day efficiencies are maintained on a job by job basis. You will also provide effective...