Implementation Consultant/Trainer

22 hours ago

Fortitude Valley, Queensland, Australia Maintenance Experts Full time $90,000 - $120,000 per year

MEX Maintenance Software is an Australian-made Computerised Maintenance Management System (CMMS) based in Brisbane. For over 30 years, MEX has helped asset-intensive businesses manage maintenance, assets, and inventory efficiently. Now part of the TMA Systems global portfolio, MEX is entering an exciting growth phase with the release of MEX 16 - a next-generation cloud-based solution.

We're looking for an experienced and customer-focused Implementation Consultant / Trainer to join our Consulting Team. This role is ideal for someone who enjoys guiding customers through software adoption, solving real business problems, and helping them get the most value from their MEX system.

About the Role

As an Implementation Consultant, you'll lead customers through the full implementation lifecycle from discovery and configuration to training and go-live. You'll act as a trusted advisor, helping businesses align MEX with their operational needs and build best practices for maintenance management.

You will:

  • Collaborate with customers to understand business goals and translate them into practical MEX configurations.
  • Lead online and face-to-face training sessions for users at all levels.
  • Guide customers through implementation, data migration, and system setup to ensure a smooth go-live.
  • Facilitate check-ins and customer status meetings to track progress and resolve issues.
  • Develop and maintain strong relationships with customers, ensuring adoption and satisfaction.
  • Provide feedback to improve training materials, product functionality, and onboarding processes.
  • Identify opportunities for process improvement and value-add across the customer journey.
  • Document configurations, procedures, and customer requirements.

Skills and Experience

Required:

  • 2+ years' experience in software implementation, consulting, or training (preferably CMMS or ERP systems).
  • Strong understanding of maintenance, facilities, or asset management workflows.
  • Excellent communication and presentation skills with the ability to simplify complex concepts.
  • High attention to detail, organisational skills, and ownership of deliverables.
  • Comfortable managing multiple customers and projects simultaneously.

Desirable:

  • Bachelor's degree in Engineering, IT, or Business (or equivalent practical experience).
  • Experience with MEX, TMA, or similar CMMS solutions.
  • Experience facilitating workshops and customer onboarding projects.
  • Proficient with SQL, report writing, and general software administration.

What We Offer

  • Opportunity to work on a global software platform with a strong Australian legacy.
  • Exposure to a wide range of industries and customer environments.
  • Supportive culture that encourages growth, learning, and innovation.

Work Environment

  • Brisbane-based hybrid role (office and remote work).
  • Occasional domestic and international travel may be required.

  • Test Consultant

    5 days ago

    Fortitude Valley, Queensland, Australia Department of Health - Queensland Full time $90,000 - $120,000 per year

    The role:The Test Consultant will focus on the design and continual improvement of testing methodologies to ensure systems can be seamlessly migrated from a development and testing environment through to implementation in the clinical environment.You will be responsible for ensuring the implementation of quality contemporary testing methods align with best...

  • Principal Technical Consultant

    1 week ago

    Fortitude Valley, Queensland, Australia Department of Health - Queensland Full time $120,000 - $180,000 per year

    Flexible hybrid working arrangementsWhat you'll doManage the design, planning and implementation of technical solutions, ensuring alignment with best practice IM/ICT design and delivery frameworks.Specifies and designs complex systems and recommends appropriate design standards, methods and tools, consistent with agreed enterprise and solution architectures...

  • Project Manager

    1 week ago

    Fortitude Valley, Queensland, Australia Department of Health - Queensland Full time $80,000 - $120,000 per year

    The role:The PAS Readiness Project is responsible for progressing accelerated planning activities to support program initiation, which includes developing a detailed program implementation plan, definition of the procurement strategy, architecture blueprints, and the strategic change, engagement, and communication framework for the program.The initiative is...

  • Program Director

    6 days ago

    Fortitude Valley, Queensland, Australia Department of Health - Queensland Full time $120,000 - $180,000 per year

    Your Opportunity:Multiple roles available in both Digital Health and Business Solutions and Digitally Enabled Business Solutions.Digital Health and Business Solutions (DHBS):DHBS is part of the Delivery Services Branch, delivering large scale complex ICT projects to enabling the clinical digital health capability across the state. This includes rolling out...

  • Strategy & Planning Lead

    2 weeks ago

    Fortitude Valley, Queensland, Australia RSL Queensland Full time $120,000 - $180,000 per year

    RSL Queensland(RSLQ) is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families.   The Growth & Transformation department is responsible for driving new growth and revenue opportunities to ensure the long-term sustainability of RSL Queensland, as well as delivering its transformation...

  • Principal Systems Integrator

    1 week ago

    Fortitude Valley, Queensland, Australia Department of Health - Queensland Full time $120,000 - $180,000 per year

    The role:Reporting to the Project Director and working closely with the Manager Systems Integration within Enterprise Technology Services Branch, This is an exciting role for a motivated and positive person looking to join the Health Care industry with excellent opportunities to advance patient healthcare through digital innovation and collaboration.Other...

  • Client Services Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Niche Talent Full time $60,000 - $80,000 per year

    Client Services Officer - Brisbane City Fringe Are you ready to take the next step in your career with an accounting firm that truly values its people? This is an exciting opportunity to join a well-established practice near the Brisbane CBD as a Client Services Officer,where you'll enjoy a supportive culture, clear career progression, and genuine...

  • Commissioning Manager

    2 weeks ago

    Fortitude Valley, Queensland, Australia John Holland Full time $104,000 - $130,878 per year

    Fortitude Valley, QLD, AU, 4006About John Holland:At John Holland, our purpose is simple, we transform lives with everything we do.We've always known that at its heart, infrastructure is about people - our customers, our employees, and their communities in which we work.That's our difference. Deep experience and capability with a genuine care about creating...

  • Principal Project Manager

    23 hours ago

    Fortitude Valley, Queensland, Australia Department of Health - Queensland Full time $120,000 - $180,000 per year

    The role:As a Principal Project Manager, you will be responsible for overseeing and managing the initiation, planning and successful completion of ICT projects in line with Queensland Health project management methodologies. Potentially managing several in-flight projects simultaneously, you will deliver successful projects within agreed timeframes, budget,...

  • Structural Engineer

    17 hours ago

    Fortitude Valley, Queensland, Australia AECOM Full time $80,000 - $120,000 per year

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...