Change and Release Manager

1 day ago

Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/JJ2182**Title**:

- Change and Release Manager - ITSM, Incident, SLA**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 Months + 12 Month**Description**:

- **Leading Federal Government Department**:

- **Initial 12 month contract + 2 x 12 month extensions**:

- **Rewarding rates and working from home options**

One of Australia’s leading **Federal Government Departments** is looking to engage a skilled and experienced **Change & Release Manager** to join their multidisciplinary team based in **Canberra.** The successful **Senior Developer** will to deliver and manage the change and release function for the department. The successful **Change & Release Manager** will secure an **initial 12** **month contract + 2 x 12 month extension** options with a **rewarding hourly rate** with **working from home arrangements.**

**The Change & Release Manager responsibilities but is not limited to**:

- Sets the release policy for the organisation in the context of both development and production/ operations.
- Implements processes, tools, and resources to ensure that the transition of services, service components and packages are planned and compliant.
- Ensures that test, validation and configuration management are included in all release and deployment activities.
- Provides authorisation for critical release activity and point of escalation.

The successful **Change & Release Manager **will have experience in the following:

- Manage the process updates and liaise with the client for improvements, enhancements and alignment to the customer processes for Change management and Release Management
- Consult and coach change requesters, coordinators, implementers and project teams
- Management and oversight of the Forward Schedule of Change across the enterprise or customer enterprise
- Liaise with the customer interface for operational and compliance improvements including SLA exceptions and Service Improvement Plans
- Manage all logged Requests for Change (RFC), using the change management toolset

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