Energy Analyst

7 days ago

Melbourne, Australia VOCUS Full time

Vocus is a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience for our customers, our people and our communities. We empower our people to Do it. Own it. Love it and that’s why they choose to work for us. Here, it’s never just a job - We care about what we do and the impact we have, and that’s what connects us.

Whoever you are, you'll fit right into our team of 1,400 different personalities. We’ll support you to be the best you can be both here at Vocus and in your life outside work through our strong commitment to workplace flexibility.

**What’s the opportunity?**

Reporting to the General Manager - Energy Operations your key focus will be engage with the business in order to understand business requirements and then translate these into functional requirements for delivery.

This will involve working with the broader business team to identify, recommend and implement opportunities to improve and align supporting customer processes, systems and improvement initiatives.

**What's the Opportunity?**
- Meet with various business stakeholders and translate their high-level requests into detailed business requirements
- Analyse Energy industry documents to ensure systems and processes meet regulatory and compliance guidelines.
- Analysis of operational trends, root cause identification, solution development and delivery
- Ensure maximum benefit is achieved with projects and initiatives that are undertaken. Balancing process/functionality, user experience and system architecture to match desired business outcomes and timeframes.
- Develop test scripts and undertake/facilitate end user testing.
- Maintain a high level of engagement with multiple stakeholders from business managers to developers and IT teams to ensure that projects and initiatives are tracked and managed to completion.
- Owning, leading and delivering new and continuous improvement initiatives to expected time frames and quality levels

**_Skills and experience you will ideally bring to the table:_**
- Demonstrated experience in a consulting or business analyst role with proven experience in delivering business/process improvement initiatives
- Strong analytical and project management skills.
- Proven ability in software implementation projects and the software development lifecycle.
Outstanding interpersonal skills with the ability to build and maintain productive working relationships with a range of internal and external stakeholders.
- Excellent communication skills, both written and verbal with experience in writing process and system business requirements.
- Problem solving capabilities and the ability to take initiative will be highly regarded.
- Knowledge of Electricity and Gas industry would be an advantage

**The extra stuff we know you want to know**

We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practice work life balance. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more

**Did I hear you say, “Who is Vocus?”**

We are a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that’s what we’ve given them.

Are you excited?

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