
Pay Credit Underwriter
7 days ago
This is a full time role based in Australia or New Zealand Help us expand our pilot re-establishing onshore ANZ underwriting for Cards - optimising pull through on more complex income types.
Let’s look at some key responsibilities:
- Make recommendations where applicable to higher delegated authorities (DA)- Build strong relationships with stakeholders by providing service within determined SLA’s.- Discuss and clarify decisions with stakeholders, resolving accordingly in line with Latitude’s policy & procedure.- Handle and own escalations from stakeholders and resolve accordingly in line with LFS policy & procedure- Together with Leader, monitor and control workflow queues working collaboratively to flex.- Together with Leader, support feedback to Genpact on opportunities including refinements to underwriter referral criteria.- Promote a positive work environment.- Adherence to the Originations & Account Management Procedure- Adherence to Latitudes policy, procedures and relevant legislation- Other reasonable/developmental tasks as directed
Ideally, we're looking for the following:
Let’s look at you:
- Minimum 5 years’ experience in consumer lending underwriting with delegated lending authority.- Strong understanding of the Financial Services Industry and associated finance products- Strong working knowledge of AML and Responsible Lending legislation across AU &/or NZ- Excellent verbal and written communication skills with proven experience in handling difficult conversations.- With excellent customer service skills including delivery of decisions and explanations to stakeholders and directly with customers.- Self-motivated individual who isn’t afraid to challenge the status quo and deliver outcomes.- Ability to think strategically and critically in credit decision within a fast-paced environment.- Relevant Tertiary qualifications in Financial/Accounting/Business preferred.
Sound like you?
That’s a good sign In return for your energy and ideas we offer genuine flexible family life / work balance e.g. adjusted days, hours. Health, well-being and social initiatives to help you feel well and connected, as well as our hugely popular extra week of leave program.
We always support a safe, healthy, engaging and productive working environment for all employees and workers, whether that be in your home an office or a combination of both.- Yearly salary reviews.
Sound like you? That's a good sign In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.
We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take Ownership, Win Together, Pursue Excellence & Create Tomorrow.
- Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens._
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