Support Technician

2 weeks ago

Silverwater, Australia Position Partners Full time

**Role Overview**:
Aptella are looking for a Support Technician to join their team based in Silverwater. This is a full-time role reporting to the Support Services Manager. The primary objectives of this role are to provide support to customers in relation to service, hire and sales of GIS/Mapping, GPS, Total Station, Machine Control and Software solutions.

Ideally you have a background in Surveying or similar discipline and have a strong interest in technology.

**Key responsibilities will include**:

- Providing technical phone support
- Managing support Cases within Case Management Framework
- Field Support for Geospatial products and Machine Control products
- Internal Support for Field Services Team
- Assisting Pre-Delivery Team Leader in setting up Hire Equipment and Geo-Spatial deliveries
- Assisting Field Services Scheduler with field service requirements and scheduling
- Customer liaison to assist with delivery requirements and system setup.
- Delivery of Training to customers on Geospatial Products

**About you**:
To be successful in this role, you will have the following attributes:

- Experience with surveying practices, techniques and concepts
- Experience with survey data preparation and various software packages
- Background in GPS & 3D Machine Control
- Excellent communication and organisational skills.
- Strong attention to detail.
- Team oriented, excellent interpersonal skills and positive outgoing personality.
- Goal oriented, outcome focused, performance driven.
- Ability to build and manage relationships.
- Display a high degree of professionalism and positive attitude.
- Strong technical aptitude
- Able to work independently with mínimal direction.
- Ability to build and manage customer relationships and expectation.

**Why join us?**

**Aptella **is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work.

You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Aptella believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in.

**Aptella** provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme.

Aptella strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you.

Aptella is an equal opportunity employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply.

  • Field Service Technician

    2 weeks ago

    Silverwater, Australia Interloc Lockers Full time

    **POSITION DESCRITION** **Position Details** **Job title**: Field Services Technician **Reporting to**: Technical Services Manager **Direct reports**: NIL **Employment Term**:Full-time (minimum 38 hours p/w) **Salary**: $52k - $59k plus 10% Superannuation (depending on experience) **Location**: Sydney Metro, South West Sydney, Interstate **Position...

  • Field Technician Manager

    2 days ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Job Summary: As the Technical Manager, Field Installations, you will be responsible for the scheduling of...

  • Field Technician Installer

    6 days ago

    Silverwater, New South Wales, Australia Light & Wonder Full time $80,000 - $120,000 per year

    Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position SummaryWho we are:With a team of over 6,000 passionate individuals, Light and Wonder is at the forefront of innovation in...

  • 482 Service Technician

    2 weeks ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    Introduction: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches...

  • Electrical Engineering Technician

    2 weeks ago

    Silverwater, Australia CJK Electrical Full time

    Full-Time minimum 38 hours per week - Experience required: Certificate III and 2 years work experience or 3 years work experience may substitute for formal qualification Job Objective: The Electrical Engineering Technician conducts tests of electrical systems prepares charts and tabulations and assists in estimating costs in support of Electrical Engineers...

  • Service Technician

    4 days ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Service Technician

    2 days ago

    Silverwater, Australia Onsite Rental Group PTY Ltd Full time

    Introduction: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches...

  • Field Service Technician

    4 days ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Field Service Technician

    2 weeks ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Field Service Technician

    2 days ago

    Silverwater, Australia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...