IT Technician

4 days ago

Silverwater, New South Wales, Australia Rodenstock Australia Full time $60,000 - $90,000 per year

About the role

Rodenstock Australia, a leading provider of ophthalmic lenses, is seeking a skilled IT Technician to join our dynamic team in Silverwater, NSW. As an IT Technician, you will play a vital role in supporting our company's technology infrastructure and ensuring the seamless operation of our systems.

What you'll be doing

  • Provide technical support and troubleshoot issues for our customers, ensuring timely resolution of IT-related problems
  • Assist with the installation, configuration, and maintenance of computer hardware, software, and network equipment
  • Perform routine system backups and monitor system performance to identify and resolve any potential issues
  • Collaborate with the IT team to implement and maintain IT policies, procedures, and security measures
  • Participate in on-site equipment installations and integration at our customers' premises.

What we're looking for

  • Minimum 2 years of experience as an IT Technician or in a similar role
  • Strong knowledge of computer hardware, software, and networking principles
  • Australian work authorisation is required for this position
  • Proficiency in troubleshooting and resolving a wide range of IT-related issues
  • Excellent communication and customer service skills to effectively assist users
  • Ability to work both independently and as part of a team
  • Willingness to travel for occasional projects in Australia and overseas

What we offer

  • Ongoing training and professional development opportunities
  • Supportive and collaborative work environment

About us

Rodenstock Australia is a subsidiary of the global Rodenstock Group, a leading manufacturer of high-quality optical lenses and frames. With a strong focus on innovation and customer satisfaction, we are committed to providing exceptional eye care solutions and services to our customers. Join our team and be a part of our exciting journey as we continue to shape the future of the optical industry.

Apply now for this exciting IT Technician role and become a key member of the Rodenstock Australia family.