Scheduler

1 week ago

Perth, Australia FourQuarters Full time

West Perth Location
- Immediate Start
- Temp Position

**Full Job Description**
- Our client is looking for an experienced Scheduler to join their team in the CBD. You will be responsible for planning, rostering, scheduling and coordinating our in-home care services and workers across a large region. If you have experience in high-volume service coordination environments, this is the right opportunity for you.**Key responsibilities include**:

- Work with the existing rosters to match service objectives.
- Identify labour shortages to existing team and integrate new field team into schedules.
- Match customer service requirements against the relevant skills and experience of our field team.
- Quickly problem solve last minute changes to schedule by contacting and influencing other field team to ensure services are delivered.
- Work closely with the Service Delivery team to ensure services are coordinated effectively.

**About you**:

- Demonstrated experience in rostering/scheduling/logistics methodology across multiple locations in a service delivery environment.
- A strong phone manner and ability to remain calm and professional at all times.
- Positive "can-do" attitude and customer service focus.
- Ability to problem solve and think on your feet.
- Strong communication and influencing skills.
- Ability to work under pressure and juggle multiple priorities.
- Previous experience with rostering systems are preferred.

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