Customer Service Representative Wa

5 days ago


West Perth, Australia TSA Group Full time

Company Description

We are currently looking for consultants to join our Telstra Outbound Sales team.

Telstra, is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services.

**Job Description**:

- Fully work from home role for those that live in the metro area/CBDs of WA
- Chose to work or 9 or 10 day fortnight (post 3 months)
- Internal career progression
- 5 weeks of online full paid training
- A supportive and vibrant culture
- Work from home equipment provided (excluding desk/chair)

**What will a normal day look like?**

You will answer inbound calls from Telstra customers and will build rapport and provide outstanding customer service solutions. You will also be required to:

- Navigate through multiple systems whilst maintaining customer engagement on the phone
- Answer incoming calls
- Confidently handle technology faults, complaints and trouble-shooting issues

**About you**

This is a full time role with no flexibility. The hours are Monday - Friday between 7am - 7pm and shifts are 7.6 hours.

Fixed NBN internet connection, and appropriate working station is mandatory to be eligible for this position.

Additional Information
**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_



  • West Perth, Australia Royal Automobile Club of WA Full time

    About Us: - With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."- Your Opportunity: - In the Customer Service and Sales Representative role -_ known as _Member Solutions...


  • Perth, Western Australia Solahart Joondalup Full time $60,000 - $80,000 per year

    Customer Service Representative (CSR) - Full TimSolahart Joondalup – Joondalup, Perth WA Customer Service – Technical Support, Spare Parts & Office Support Full timeBased on experienceAbout the roleJoin our team at Solahart Joondalup as a Customer Service Representative (CSR).As the first point of contact for our valued customers, you'll play a vital...


  • Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...


  • Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...


  • West Perth, Australia TSA Group Full time

    Company Description We’ve been providing customer experience solutions to some of Australia’s biggest brands for more than two decades, managing contact centre operations and Voyages Indigenous Tourism Australia is one our partners. Representing Voyages Indigenous Tourism Australia, you will be a brand ambassador who protects these rich cultural...


  • Perth, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Perth, Australia RAC Full time

    Customer Service and Sales Representative **About Us**: With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." **Your Opportunity**: In the Customer Service and Sales...


  • East Perth, Western Australia WA Cricket Full time $45,000 - $60,000 per year

    WA Cricket is on the lookout for vibrant and enthusiastic individuals to join our Membership Team in casual roles, helping us deliver exceptional customer service to our valued WACA Members. As a Customer Service Administrator, you'll be the friendly face and helpful voice for our Members, providing up-to-date information about their benefits and products,...


  • West Perth, Australia TSA Group Full time

    Company Description **Company Description** TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. **What is in it for you?** - Chose to work or 9 or 10 day fortnight * - Work...


  • West Perth, Australia TSA Group Full time

    Company Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...