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Account Manager-sxsw Sydney

2 weeks ago

Sydney, Australia TEG Full time

**Be part of our tomorrow We are hiring an Account Manager for SXSW Sydney which is a part of TEG, owner of Ticketek, TEG Live, TEG Dainty, TEG Sport, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries**

Every day, TEG connects fans to unforgettable experiences and businesses to their audiences. We proudly partner with some of the world's most iconic venues and lead in sports and entertainment event promotion globally.

Join live entertainments most innovative, dynamic and passionate global business

**About SXSW Sydney**

SXSW Sydney is a conference, expo and festival that explores the best in Music, Screen, Games, Technology, and Innovation. Created in Austin, Texas in 1987, SXSW Sydney will gather the world’s most inspired thinkers and creatives to give fans an insider look into tech, film and music industries. SXSW Sydney is a must-see event for creators and professionals seeking to shape and discover future trends, emerging technology, and access unrivalled networking opportunities.

**About the Role**

The Account Manager is tasked with managing the sponsorship campaign delivery for a portfolio of SXSW Sydney Commercial Partners. This role is key to ensuring the successful end-to-end delivery of Partner sponsorship benefits.

Please note: The role is a contract position until the 31 October, 2025.

**Requirements**:
**What does a day in the life look like?**
- **Lead Partner Contact**: Manage a portfolio of 20+ commercial partners and coordinate with internal teams to deliver sponsorship benefits.
- **Project Management**: Oversee campaigns from planning to execution, including processes, content, and admin support.
- **Cross-Team Collaboration**: Work with marketing, ticketing, events, and programming teams to deliver partner assets.
- **Account Ownership**: Own each partnership from contract signing through to delivery, including WIPs and reporting.
- **Client Service & Multitasking**: Balance multiple partners and priorities while delivering top-tier service.
- **Event Support**: Provide on-site support during event week, ensuring smooth execution and strong partner engagement.

**About you**

**Essential Skills and Experience**
- 3+ years’ account management experience in major events, festivals, or activations, with strong sponsorship and logistics know-how
- Proven ability to manage multiple large-scale projects under tight deadlines
- Experience handling high-volume accounts while delivering top-tier service across varied workstreams
- Strong stakeholder management, including senior internal and external relationships
- Confident problem-solver with a flexible, solutions-focused mindset
- Clear, effective communicator with excellent written and verbal skills

**Key Considerations**:
**This role requires you to**:

- Work outside of normal business hours and on the weekends closer to the event (during SXSW Sydney event week, and in lead up to the event).
- Spend extended periods of time on your feet at events (during SXSW Sydney event week)

**Benefits**

**Here’s a taste of what TEG offers**:

- Complimentary tickets to selected events
- Birthday Leave
- Volunteering Leave
- Access to wellbeing discounts
- Flu Vaccinations
- Company Paid Parental Leave
- Free Advice and Support (EAP)

**What you can expect?**
- Global Reward and Recognition Program
- Supportive and exciting Learning and Development Opportunities
- Career Pathways
- A commitment to Diversity, Equity, and Inclusion
- Great team members

**About TEG**

TEG is a global leader in Live Entertainment, Ticketing and Technology. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues as well as leading event promoters globally. TEG operates worldwide out of seven country offices and includes Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.