Product Team Leader

Iconic brand built on a human touch with a playful side
- Deliver unforgettable experiences in our state of the art Norwest club
- Fixed-term maternity leave cover, part time gig, free gym membership, discounted PT + more benefits

**Who are we?**Here at Virgin Active Australia, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Perched on the corner of Norwest Boulevard, our spacious 4,651 sqm Norwest club is your go-to location for work, rest and play in the Hills District. Inside you'll find 5 large studios for classes including Reformer Pilates, Grid Training (HIIT), Yoga, Cycle, Barre (and more), a large open gym with Technogym equipment, a sparkling 25m swimming pool, spa and sauna, indoor climbing wall, luxury changeroom amenities, Club-V creche facilities and our Swimsters swim school for the kids, and a bright café for unwinding post-workout.

**Your gig**

Reporting to the Product Manager, you'll oversee the delivery of service standards on the gym floor and the personal training/ group exercise products these team members engage in.
- In a nutshell, _
- You'll oversee the entire product range of gym floor services and delivery standards, including the day to day management of floor shift adherence and rostering requirements.
- You'll ensure engagement levels of gym floor products are met and work to achieve PT session volumes, with accountability for progression of coaches on the gym floor.
- You'll recruit, onboard, develop and motivate the exercise experience coaches through their first 6-12 months employment journey to achieve agreed targets and identify gaps and areas for further development with the assistance of the relevant Head Coach
- You'll advocate safety and ensure an overall safe environment for members and team members.
- You'll naturally act as a brand ambassador to support marketing activities as required.

**All about you**
- You have 2+ years of relevant leadership experience your Cert IV in Fitness, your first aid, flexibility to work a non-traditional schedule and can readily obtain a clear Working with Children Check (if required). You may also have studied exercise science. A+ for you.
- You have aligned experience within the fitness journey (PT). You know how to lead a team to deliver meaningful fitness experiences and thrive on exceeding performance targets. You may also have an in depth understanding of the core group exercise domains. A++ for you.
- You are people-focused. You're comfortable connecting with members and thrive on building true community. You're confident and cool under pressure.
- You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you're comfortable communicating at all levels. You're authentic when you express yourself.
- You are driven. You love motivating others. You're comfortable managing your time and can be counted on to reach targets.
- You have a can-do approach. You think on your feet. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it

**What we offer you**:

- Iconic brand built on a human touch with a playful side
- A culture that's all about inspiring people to live an active life
- A free membership for you to workout at our clubs
- Discounted personal training
- Special deals with our retail and service partners
- Paid parental leave to spend time with your new little human
- Regular personal and professional development
- Confidential 24-hour support via our employee assistance program
- We like to be normal, not formal