Banking Associate

Westpac is always on the lookout for skilled Aboriginal and Torres Strait Islander job seekers to join our mob.

**How will I help?**

As an Associate you will be a part of the Customer Lifecycle Management Operations Hub and will work directly with the customers, business, other operational teams and Financial Crime Compliance.

Client Lifecycle Management (CLM) is part of Institutional Banking Services under the CIB Division. Institutional Banking Services supports the Westpac Institutional Bank (WIB) and we pride ourselves on being a business unit that is equipped to meet the ever-changing needs of the market, while remaining committed to our different customers, stakeholders and products.

The CLM KYC Team is responsible for reviewing client files in accordance with local regulatory requirements and Westpac's Global Standards to facilitate the business’ KYC obligations.

Responsibilities are but not limited to:

- Prioritising the on-boarding and periodic review of customers and preparing client-specific KYC-related analysis and completing Customer Due Diligence.
- Demonstrating the ability to adapt timely and adequately to the new Anti-Money Laundering (AML) policies, processes, system knowledge.
- Engaging and working with business units to assess documentation requirements for customers.
- Interacting with clients and Relationship Managers to obtain KYC and other compliance information and documentation and with the Financial Crime Compliance team for escalations pertaining to client file reviews.
- Ensuring inputs into Active Operations Management (AOM) and Error Capture (IORAF) platforms are timely, consistent and accurate.
- Identifying opportunities to improve risk mitigation by tightening controls and procedures.
- Identify opportunities for system and process enhancements and working closely with Management to work through cost versus benefit analysis and delivery plan for implementation and own delivery where agreed.

**What’s in it for me?**

There are several ways that Westpac supports our Indigenous Community, including Sorry Business Leave options, ongoing learning and development opportunities, and social and emotional support programs.

We have a dedicated mentoring program and our Brothers and Sisters Employee Action Group to ensure that we have a common vision for a workplace that understands, respects and celebrates Indigenous Australian employees.

**What do I need?**

This is a fantastic opportunity for an energetic and motivated individual who can work well inside a group and broadly across an organisation, to be a part of a large Customer Lifecycle Operating Hub within CIB supporting the Institutional Bank.

**What’s it like to work there?**

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

Supporting reconciliation is an important part of our purpose of creating better futures together. As Australia’s oldest company, and one of its largest, we have a responsibility to do what we can within our sphere of influence to work towards a better future.

As part of our Reconciliation Action Plan, Westpac is committed to creating meaningful jobs and employment pathways for Aboriginal and Torres Strait Islander people through dedicated programs to recruit, retain and invest in development for employees. We are building workplaces that embrace and celebrate diversity of culture.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.