Client Advisor Omega Crown

4 days ago


Melbourne, Australia Swatch Group Full time

**About OMEGA**
Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.
**Role and Responsibilities**
- Support boutique management to ensure sales targets are achieved
- Ensure highest level of service standards at all times using the OMEGA sales ceremony
- Assist in developing and maintaining the client database
- Perform daily security stock counts
- Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
- Develop own comprehensive OMEGA brand and product knowledge base

The person in this role would need to have the following skills and experience
- Minimum 2 years retail experience in the luxury sector preferred
- Highly developed and proven customer service and client relationship skills
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Energy, drive and enthusiasm
- Impeccable grooming and presentation
- Visual merchandising flair
- Full and flexible availability
- Luxury watch industry knowledge and experience an advantage

**How to Apply**

Job Reference: SGAU00515



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