Omega Client Advisor Collins St

5 days ago

Melbourne, Australia The Swatch Group (Australia) PTY. LTD. Full time

**The Role**:
As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.
- This position will be a 12 month fixed term maternity leave cover._
- Support Boutique Management and wider team in achieving sales targets
- Ensure highest level of service standards at all times using the OMEGA sales ceremony
- Assist in developing and maintaining the client and VIP database
- Perform daily security stock counts
- Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
- Develop own comprehensive OMEGA brand and product knowledge
- Assist in ensuring the boutique is kept clean and maintained
- Actively participate in training sessions and keeping up to date with E-learning modules
- This position will be on a 12 month fixed term contract commencing the start of December 2025

**Skills & Experience**:

- Minimum 2 years retail experience in the luxury sector preferred
- Highly developed and proven customer service and client relationship skills
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Energy, drive and enthusiasm
- Impeccable grooming and presentation
- Visual merchandising flair
- Full and flexible availability
- Luxury watch industry knowledge and experience an advantage

**How to Apply**:

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