Position Description

**BENDIGO COMMUNITY HEALTH SERVICES**

Position Description People & Culture Officer
July 2024

**POSITION TITLE**:PEOPLE AND CULTURE OFFICER**

**Award/Agreement**:Health & Allied Services, Managers & Administrative Workers

(Victorian Stand-Alone Community Health Services) (Multi
Employer) Enterprise Agreement 2022 - 2026

**Classification**:Management and Administrative Officer Grade 3

**Site**:Hopetoun Street site, however, this position may work from
any Bendigo based BCHS site as required or flexibly as
negotiated.

**Hours per fortnight**:45.6 hours per fortnight (0.6 FTE)

**Tenure**:Ongoing

**Position description**
**developed**:
June 2024

**Responsible to**:Senior Leader People and Culture

**We want (Vision)**
Better health and wellbeing across generations.

**We exist (Mission)**
To work hand in hand with our community to achieve healthier lives.

**We strive for (Values)**:

- **Integrity**
- We are authentic and accountable, and we honour our obligations.
- **Respect**
- We build respectful relationships through trust, empathy and collaboration.
- **Inclusive**

We recognise and promote accessible, safe and holistic supports and services as a basic
human right.
- **Innovation**

Through continuous learning, we ensure an agile, responsive and sustainable service.
- **Togetherness**

We create a sense of connectedness, pride and support through enjoying our work and
being passionate about making a difference.

**Our pillars Consumer and Community Influence Visible Sustainable**

**The change**
**we want to**

**see**

People in our
community,

especially those
most in need,
have improved

health and
wellbeing

We use evidence,
data and the voice
of our community

to shape our
supports and

services

Our service is
identified as a

quality provider
and our people

are recognised as
leaders

Our sustainability
is based on a

healthy culture,
improved
systems,

outcomes and
growth

**BENDIGO COMMUNITY HEALTH SERVICES**

Position Description People & Culture Officer
July 2024

**The Role of the Team**
The People and Culture team provides a range of human resource (HR) services to the Bendigo
Community Health Services (BCHS) stakeholders. The primary responsibility of the team is to
provide an organisation wide approach in a contemporary, responsive, and professional manner
whilst assisting individuals and leaders with the appropriate advice and support.***

**Position Role**
The People and Culture (P&C) Officer reports directly to and works closely with the Senior
Leader People and Culture within a small team to deliver HR management and payroll system
services to the approximately 280 staff at BCHS. The People and Culture team sits as one of six
teams under the Executive Leader Organisational Support.

The P&C Officer provides support to the Senior Leader P&C to deliver both strategic and
operational expertise to the CEO, Executive Leaders/Operations Managers, Senior Leaders,
and employees on HR related matters.

The position supports the development of a highly capable, healthy, productive, and progressive
workforce including:

- Collaborating with employees and managers to support professional development.
- HR information systems.
- Reporting and change management.
- Overseeing employee training and growth.
- Assessing development needs.
- Executing learning strategies.
- Tracking learning effectiveness.

The P&C Officer will contribute to the employee development, including organising training and
industrial relations support, as well as student placement and volunteer programs. The P&C
Officer will undertake the day-to-day functions of the People and Culture team, delivering
elements of the employee lifecycle related to recruitment and onboarding, credentialing,
students, volunteers, learning and development and maintaining employee files.

**Position Responsibilities**
- Deliver People and Culture functions of BCHS to meet legislative requirements, audit

requirements and support employee health and wellbeing.
- Coordinate the recruitment, onboarding, offboarding, training functions and related

systems including creation and maintenance of employee files, filing, and archiving.
- Provide administration support to hiring managers and ensure the correct recruitment

process/procedures are followed.
- Participate in recruitment including interview panels, reference as required.
- Preparation and maintenance of employment contracts and position descriptions.
- Ensure all necessary qualification/registration, pre-employment probity checks, reference
- checks, are carried out and recorded in accordance with regulations as required.
- Manage the administration component of terminations, role changes, transfers, and
- changes to conditions of employment.

**BENDIGO COMMUNITY HEALTH SERVICES**

Position Description People & Culture Officer
July 2024
- Answer HR related enquires and ensuring they are dealt with correctly in a positive,

friendly, and professional manner or escalating issues to the