Position Description

Position Description SENIOR LEADER INFORMATION MANAGEMENT & TECHNOLOGY
July 2024

**Position Title: SENIOR LEADER INFORMATION MANAGEMENT**
**AND TECHNOLOGY**

**Award**:Health & Allied Services, Managers & Administrative Workers
(Victorian Stand-Alone Community Health Services) (Multi
Employer) Enterprise Agreement 2022 - 2026

**Classification**:Management & Administrative Officer Grade 6 (HS6)

**Site**:Hopetoun Street site, however, this position may work from any
Bendigo based BCHS site as required or flexibly as negotiated.

**Hours per fortnight**:76 hours per fortnight (1.0 FTE)

**Tenure**:Ongoing

**Position description**
**developed**:
July 2024

**Responsible to**:Executive Leader Organisational Support

**ABOUT BENDIGO COMMUNITY HEALTH SERVICES (BCHS)**
BCHS is located across five sites in the City of Greater Bendigo, Central Victoria. BCHS has a
proud 50-year history and provides more than 50 services across medical and allied health, family
services, drug and alcohol, mental health, settlement services, health promotion and more, with a
focus on vulnerable people and communities.

The organisation has more than 280 staff supporting people of all ages and stages of life to access
quality, person-centred care. We foster a values-aligned, positive and thriving culture where staff
feel safe and supported. Staff have clarity of roles and work in an environment of accountability.

The success of BCHS is dependent on our staff who provide a high level of professionalism and
dedication.***

**VISION**

Better health and wellbeing across generations.

**PURPOSE**
Supporting you and your family to live healthy lives.

**VALUES**

**Lived and Living Experience**:We listen to understand. We value our communities, their
backstories, lived and living experiences and cultures and learn from them to tailor our services.

**Equity**:We provide equitable and inclusive health and wellbeing services, ensuring they are
culturally responsive and accessible.

**People**:We maintain a skilled, engaged and professional workforce, including people with lived
experience, and enable a culture of continuous learning.

**Partnership**:We understand trust and partnerships are key to achieving our purpose. We listen and
learn - and share our knowledge and expertise in collaboration and co-design with our community,
ensuring we are providing local solutions to community need.

**Integrity**: We uphold the values of the Universal Declaration of Human Rights and approach all we
do with kindness and respect. We are ethical in all we do.

Position Description SENIOR LEADER INFORMATION MANAGEMENT & TECHNOLOGY
July 2024

**BCHS TECHNOLOGY ENVIRONMENT**

Technology is a core capability component across all areas of business at Bendigo Community

Health Services (BCHS) and BCHS is looking to bolster its resilience in this area. The technology

capability enables the BCHS strategic outcomes by supporting our people, processes, and

information technology to work efficiently and effectively. This is key in fostering trust and supporting

consumers, staff and the community.

BCHS works from a Microsoft platform and staff use MS Office 365 suite of products. BCHS

computers run on a combination of MS Windows 10 and 11. BCHS is looking to leverage the

potential of the platform to increase staff productivity particularly in the Microsoft Teams function.

Client and clinical data management is captured using TrakCare and Best Practice software

systems.

**TEAM ROLE**

The Information Management & Technology (IMT) team works with management and staff on

developing and improving the BCHS information management, communication and digital

technology. The team will partner with BCHS stakeholders in delivering strategies to support a

culture of continuous quality improvement, risk management and consumer and staff safety.

**POSITION ROLE**

Reporting to the Executive Leader Organisational Support, the Senior Leader IMT leads the IMT

team in the integration, development, and implementation of effective ICT within BCHS to support

the progression and achievement of the BCHS strategic plan and ICT strategies.

The role is responsible for overseeing all aspects of the BCHS information systems and technology

infrastructure. This includes developing and implementing IT strategies, managing IT projects,

ensuring the security and integrity of our data, and providing technical training and support to staff

members.

and a passion for leveraging technology to drive organisational success.

**KEY TASKS AND RESPONSIBILITIES**

**Organisational**:

- Provide leadership that supports the BCHS vision, values, workplace culture and strategic

plan.
- Model and promote the BCHS values in the workplace.
- Adhere to the BCHS Code of Conduct, ensuring professional conduct is always maintained.
- Comply with all legislative requirements relevant to the position.
- Comply with policies, procedures, systems, and processes of BCHS and the relevant quality

sta