Consultant, Business Optimisation

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD

Permanent, Full-Time opportunity based in Melbourne

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

**The role**

You will identify opportunities for improvement, develops and deliver solutions to drive uplift in operational performance that deliver strategic (customer, colleague, risk, cost) benefits and ensure return on investment.

The role uses lean and agile approaches together with enterprise methodologies, tools, and standards to scope and deliver Transformation & Operational Excellence solutions within agreed timeframes and budget.

**Your responsibilities**
- Leading and participating in squads in the identification, scoping and delivery of optimised solutions that will maximise customer and business value
- Leveraging data and analytics to evaluate, plan and implement business improvements into People & Culture business units
- Coaching & developing team members to deliver consistent and best practice optimisation disciplines and operational excellence insights
- Supporting the build and delivery of operational management platforms into P&C
- Working closely with Business Improvement and Commercial Operations team members to understand prioritised initiatives and drive performance outcomes
- Working flexibly across a range of activities from idea stage to a delivered business solution to deliver financial / cost, customer, colleague, or risk mitigation benefits
- The advanced data analysis and modelling, converting analysis into insights and recommendations
- Developing appropriate materials to communicate and present opportunities for relevant stakeholders
- Ensuring alignment to enterprise process methodologies, frameworks, standards, and tools (including Lean Six Sigma and Agile)
- Coaching and training of colleagues to uplift their continuous improvement capability

**What you will need**
- 5-10 years in a Business Optimisation / Improvement or Operational leadership role ideally within the Financial Services and/or Banking sectors
- Experience using Workware tool in any capacity
- Working knowledge of AOM methodology
- Ability to work in complex environments across multiple streams with evolving timelines
- Project delivery experience in an agile environment
- Experience as a BA or Consultant with a track record delivering projects/changes
- Advanced data analysis and problem solving skills

**_Make a difference through your work_**_ _
- At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges._

**_ A diverse and inclusive workplace works better for everyone_**:

- We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect, and grow._

**_ More focus on you_**_ _
- We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website._

**_ Join NAB_**_ _
- Unsolicited CVs from agencies will not be accepted._