Customer Care Coordinator-bondi

2 weeks ago


Bondi Junction, Australia WSA APAC Full time

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group and Bloom Hearing Specialists, TotalCare operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.

**Location**:Bondi Clinic
**Hours**: Monday to Friday, 9am to 5pm

**The role**
- Scheduling appointments for hearing assessments and consultations with our expert audiologists.
- Guiding customers through our innovative range of hearing devices and accessories.
- Resolving concerns efficiently to ensure every interaction leaves a positive and lasting impression.
- Contributing to local marketing efforts to promote our clinic and its services.
- Performing minor hearing aid repairs (training provided).

**What we are looking for**
- 2+ years of experience in delivering customer service in retail or allied health environments.
- Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).
- Attention to detail with a solid administrative background and a collaborative spirit.
- A positive, team-oriented attitude with the ability to work independently when needed.

**Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role**

**Benefits of working for TotalCare Hearing**
- A competitive remuneration package
- Ongoing training and continuing professional development to support your career growth and opportunities.
- Clinic incentives available throughout the year
- Paid Parental Leave
- Hearing Aid Benefits available to Employees, Family and Friends
- Access to Employee Assistance Program (EAP) at no cost
- You will be joining a business with an industry high NPS score, our customer centric care is at the forefront of everything we do.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.



  • Bondi Junction, New South Wales, Australia Bloom Hearing Specialists ANZ Full time $60,000 - $180,000 per year

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.Part of WSAudiology group and Bloom Hearing Specialists, TotalCare operates a global network of hearing stores equipped with the latest...


  • Bondi Junction, New South Wales, Australia WSA Full time $50,000 - $150,000 per year

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.Part of WSAudiology group and Bloom Hearing Specialists, TotalCare operates a global network of hearing stores equipped with the latest...


  • Bondi Junction, New South Wales, Australia WSA APAC Full time $40,000 - $60,000 per year

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group and Bloom Hearing Specialists, TotalCare operates a global network of hearing stores equipped with the...


  • Bondi Junction, Australia Earlyhood Education and Care Full time

    2.00pm - 6pm Monday to Friday (perfect for students) - Paid above the award rate! - Get paid to play games and have fun! We have an exciting new opportunity for an After School Care Assistant in a wonderful centre located in the heart of Bondi Junction. Close to public transport. **About**: Get paid to play games and have fun! We are looking for someone...


  • Bondi, Australia Bondi Before And After School Care Full time

    **Position Title**: Director **Position Classification**: Children Services Award 2010, Level 6 **Hours of Work**: Full time - 38 hours per week **Reports to**: BASC Committee (Approved Provider) **About the Service** Bondi BASC is a Non For Profit Community based, Out of School Hours Care (OSHC) service that provides Before School, After School &...


  • Bondi Junction, Australia The Clinic Bondi Full time

    _**About Us**:_ The Clinic Bondi is a leading online retailer and skincare clinic specialising in high-quality skincare products and treatments. We are passionate about helping our customers achieve their skincare goals and are committed to providing an exceptional online shopping experience. - **Job Overview**:_ We are seeking a highly organised and...


  • Bondi Junction, Australia Bupa Full time

    **Why Bupa?** - Significant Bupa product and service discounts - up to 40% health insurance discount + much more. - Over 160 practices Australia wide - Move with us! - Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa! - Full-time permanent position in our modern Sydney boutique practice **About the Practice**: Our...


  • Bondi, Australia Extend After School Care Full time

    **OSHC Coordinator - Bondi, NSW.** **Outside School Hours Care Service Coordinator** **$36- $41 Per Hour + Generous Allowances** **Casual position** **The Opportunity** **VillageOSHC** children at **Montessori East Primary School** in **Bondi** are looking for an OSHC Service Coordinator to play, teach and take care of them in a safe learning...


  • Bondi Junction, Australia The Dining and Co Bondi Junction Full time

    We are excited to announce the opening of The Dining & Co - Bondi Junction and are looking for a passionate and skilled full-time barista & all rounders to join our team. Our café is located just a 10-minute walk from Bondi Junction Station, and we aim to deliver the best dining and coffee experience for our customers. **Requirements**: - At least 2-3...

  • Customer Service

    3 days ago


    Bondi Junction, Australia Tender Gourmet Butchery Bondi Full time

    Tender gourmet butchery Bondi junction is looking for counter staff to help serve customers and perform basic tasks assisting with filling of the window. We’re looking for people with: - A passion for food - Friendly customer service and experience - Good hygiene standards - friendly attitude and works well in team environment This position is ideal for...