E-commerce Operations Coordinator

2 days ago

Bondi Junction, Australia The Clinic Bondi Full time

_**About Us**:_

The Clinic Bondi is a leading online retailer and skincare clinic specialising in high-quality skincare products and treatments. We are passionate about helping our customers achieve their skincare goals and are committed to providing an exceptional online shopping experience.
- **Job Overview**:_

We are seeking a highly organised and detail-oriented E-commerce Operations Coordinator to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our online store, from managing inventory and packing orders to overseeing customer service. Your efforts will directly contribute to our mission of delivering outstanding products and experiences to our customers.
- **Key Responsibilities**:_

**Order Fulfilment**:

- Efficiently pack and ship online orders, ensuring accuracy and timeliness.
- Monitor order processing and resolve any issues that arise during fulfilment

**Inventory Management**:

- Maintain accurate inventory levels and track stock movements.
- Conduct regular inventory audits to ensure product availability.

**Customer Service Management**:

- Address customer concerns, resolve issues, and ensure satisfaction with our products and services.

**Organisational Support**:

- Assist with maintaining organised workspaces and streamlined operational processes.
- Contribute to continuous improvement initiatives to enhance efficiency.

**Supplier Liaison**
- Manage all stock ordering from suppliers.
- Communicate with suppliers to manage product orders, negotiate terms, and maintain positive relationships.
- Track orders from suppliers, ensuring timely and accurate delivery of goods.
- Collaborate with suppliers on special promotions, exclusive product offerings, and new product launches.

**Reporting & Analysis**:

- Track key metrics such as customer satisfaction, sell through rates and stock levels.
- Provide regular reports to the management team on inventory status, sales trends, and customer service performance.
- Assist with forecasting demand based on sales trends and upcoming promotions.
- **Qualifications**:_
- Proven experience in e-commerce operations, logistics, or a related field.
- Strong organisational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to multitask and prioritise effectively in a fast-paced environment.
- Proficient in using Shopify.
- A passion for skincare and a desire to contribute to our customer’s satisfaction.
- **Why Join Us?**_
- Be part of a passionate team dedicated to skincare and customer care.
- Employee discounts on our products.
- A positive and collaborative work environment.
- Flexible work hours.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

  • E-commerce and Digital Marketing Coordinator

    4 days ago

    Bondi Junction, Australia DOGUE Retail Group Full time

    Great employee benefits - Supportive and collaborative team environment - Dog friendly office space! **About DOGUE** DOGUE is Australia's leading dog boutique and spa network, offering grooming, day care and retail through 10 high-end store boutiques across Sydney, Melbourne & Brisbane. We have recently launched our new and improved Online store which is...

  • Retail Store Manager

    1 week ago

    Bondi Junction, Australia Bondi E-Bike Shop Pty Ltd Full time

    **About Us**: At Bondi Bike Shop, we’re passionate about redefining the way people experience cycling. Located in the heart of Bondi, our shop specializes in the sales, repair, and maintenance of electric bikes, catering to cycling enthusiasts, commuters, and anyone looking for a sustainable and enjoyable way to travel. In addition to our retail and...

  • Ecommerce Coordinator

    2 days ago

    Bondi Beach, New South Wales, Australia Tuchuzy Full time $60,000 - $90,000 per year

    Company DescriptionTuchuzy, launched in 1995, is an iconic fashion destination in Sydney. The multi-brand concept store, showcases the best of the market with an emphasis on Australian style. With a luxury portfolio including brands like Anine Bing, Agolde, Citizens of Humanity, Hunza G, and Helmut Lang, Tuchuzy represents the latest in ready-to-wear...

  • Stock Associate

    14 hours ago

    Bondi Junction, Australia Williams-Sonoma, Inc. Full time

    **Williams-Sonoma & The Opportunity** Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma. Our Bondi Junction location is seeking Stock Associates to ensure smooth and efficient stock...

  • Back of House

    2 weeks ago

    Bondi Junction, Australia Williams Sonoma Full time

    Our Bondi Junction stores are seeking a results-driven, customer-focused, dynamic Back of House / Warehouse Manager to expertly manage our back of house areas, lead a brilliant team and inspire great performance. **As a Back of House / Warehouse Manager (known as Shared Back Office Associate Manager within the business), you will**: - Maintain open and...

  • Assistant Store Manager

    1 week ago

    Bondi Junction, Australia Williams Sonoma Full time

    Our Pottery Barn store in Bondi Junction, Sydney is seeking a results-driven, customer-focused, dynamic Assistant Store Manager to deliver exceptional customer service, lead a brilliant team and inspire great performance. **As an Assistant Store Manager, you will**: - Identify opportunities, develop and execute strategies, analyse daily, weekly and monthly...

  • Asst Store Mgr

    6 days ago

    Bondi Junction, Australia Williams Sonoma Full time

    Our Williams-Sonoma store in Bondi Junction is seeking a results-driven, customer-focused, dynamic Assistant Store Manager to deliver exceptional customer service, lead a brilliant team and inspire great performance. **As an Assistant Store Manager, you will**: - Identify opportunities, develop and execute strategies, analyse daily, weekly and monthly...

  • Store Manager

    2 weeks ago

    Bondi Junction, Australia Williams Sonoma Full time

    **As a Store Manager at Williams Sonoma Inc., you will**: - Build and develop a strong team, fostering a high performance work environment within our People First culture. - Coach, train and motivate your team through on-going programs in sales, customer service and product knowledge building. - Develop and empower your management team to take on increased...

  • Store Manager

    13 hours ago

    Bondi Junction, Australia Williams Sonoma Full time

    Our Williams-Sonoma store in Bondi Junction is seeking a results-driven, customer-focused, dynamic Store Manager to deliver exceptional customer service, lead a brilliant team and inspire great performance. This is a permanent, full time role (76 hours per fortnight). **As a Store Manager, you will**: - Build and develop a strong team, fostering a high...

  • Store Manager: Pottery Barn

    2 weeks ago

    Bondi Junction, Australia Williams-Sonoma, Inc. Full time

    Our Bondi Junction location is seeking a results-driven, customer-focused, and dynamic dual site Store Manager for our Pottery Barn and Pottery Barn Kids store to deliver exceptional customer service, lead a brilliant team, and inspire outstanding performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster....