Receptionist / Office Administrator

**Work for a Culture that values its Employees.** We are looking for Superstars to join our Team as **Receptionist/Office Administrator**. Reporting to the Human Resources Director, you will provide a high standard of facility support to the LEAP Sydney office, and all offices across Australia. **WHO ARE WE?** LEAP is the global leader in the development of integrated productivity solutions for law firms with offices in Australia, New Zealand, United States, Canada, United Kingdom, and the Republic of Ireland. We employ more than 800 people globally with more than 61,000 practitioners using our solution globally, enjoy all the benefits of a state-of-the-art legal practice management. As the world continues to adapt and grow, our cloud based legal solution is proving its value by helping law firms to work remotely anywhere to ensure their business continuity and efficiency. Our Team take pride in our Company Culture and share a genuine interest in how our solutions can positively impact our clients. We acknowledge their efforts with professional development, rewards, and recognition, and provide an array of excellent employee benefits _(Check out our perks & benefits below)_ **Requirements**: **WHAT YOU’LL DO** - Be the face of LEAP for clients and suppliers, and the contact for visiting LEAP staff from our global locations - Proactively manage and order routine stationery items and groceries - Ensure office environment is maintained at a high standard at all times, including kitchen area and meeting rooms - Coordinate office cleaning, recycling, waste, and shredded material removal - Organise contractors, including, but not limited to, heating, company plants, water machines, air conditioning, hygiene, waste, recycling) - Ensure health & safety compliance (e.g. maintain fire warden and First Aider list, fire and waste, risk assessments, monthly fire, emergency lighting, smoke and extinguisher testing, portable appliance testing and relevant reporting) - Assist with company travel and accommodation bookings - Organise Monthly Celebrations and any ad hoc Spot Awards and award vouchers - Assist with employee new starter onboarding (such as seating set up with Welcome sign, name tag, and welcome pack) - Organise monthly Coffee with the CEO **WHAT YOU NEED TO BE REALLY GOOD AT** - Communication - clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message - Decision making - identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. - Work standards - setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed - Customer focus - ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organisation’s needs - Information monitoring - setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it. - Managing work (includes time management) - effectively managing one’s time and resources to ensure that work is completed efficiently. - Safety awareness - identifying and correcting conditions that affect employee safety; upholding safety standards **KNOWLEDGE AND EXPERIENCE** - 1-2 years’ experience in a Receptionist/Office Administrator role - First Aid and Fire Warden trained - Excellent customer service skills and personal presentation - Experience negotiating contracts with suppliers (desired, but not essential) **Benefits** - Friendly, supportive, and driven culture - Complimentary gym membership - Fully stocked pantry - Weekly massages - Break out area and sporting activities - Monthly celebrations for birthdays, work anniversaries, new joiners and passing of probation - Generous Parental Leave benefits - One additional paid "Be Me" leave day per year to celebrate being you - Opportunity to participate in our Employee Share Scheme **SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION** At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAP people bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify. unless you are representing a third-party agency. Thanks for thinking of us, but w