
Field Service Technician
14 hours ago
As a Service Technician you play a critical role in delivering our products to our customers. Working closely with our Sales, Marketing and Manufacturing Warehouse team you will be responsible for delivering on-site installation, maintenance, and repair services for equipment and systems at customer locations.
The Field Service Technician ensures optimal performance, customer satisfaction, and compliance with safety and quality standards.
**ACCOUNTABILITIES**:
- Install, configure, and test equipment at customer sites
- Maintain technical knowledge of company products
- Maintain working knowledge of compliance requirements
- Diagnose and troubleshoot mechanical, electrical, or software issues
- Perform scheduled maintenance and emergency repairs
- Educate customers on equipment usage and basic troubleshooting
- Maintain accurate service records and documentation
- Manage inventory of tools, spare parts, and service kits
- Ensure compliance with safety protocols and company standards
- Collaborate with internal teams to escalate complex issues
- Provide feedback on recurring issues and suggest improvements
- Travel to various client locations as required
**JOB COMPETENCIES**:
**Competency**
**Description**
Detail orientation
High attention to detail
Communication
Excellent written and verbal communication skills
Time Management
Ability to work independently and manage time effectively
Adaptability
Ability to respond positively to changing requirements, schedules and customer needs
Customer Service
Demonstrates a high level of professionalism working with customers, suppliers and team members
- 2-4 years’ experience in field service or technical support roles
- Experience working with gaming machines is highly regarded
- Previous experience working in heavily regulated industries is highly regarded
- Valid driver’s license and willingness to travel
- Experience with diagnostic tools and service software
- Familiarity with safety regulations and compliance standards
- MS office skills
- Lifting equipment up to a max of 25 kg safely
- Driving in a tool of trade vehicle for extended periods of time
- Standing for a large part of day
-
Field Service Technician
2 weeks ago
Kingsgrove, Australia Reinhausen Australia Full timeReinhausen has been writing success stories for 150 years now - building more intelligence into transformer controllers, developing high-tech insulation materials for high-voltage lines and optimizing power transmission and quality. So you can rely on a secure power supply - whether it be to your business or home. As a global leader rooted in Germany, we...
-
Field Service Technician
11 hours ago
Kingsgrove NSW, Australia Konami Australia Pty Ltd Full time $90,000 - $120,000 per yearAs a Service Technician you play a critical role in delivering our products to our customers. Working closely with our Sales, Marketing and Manufacturing Warehouse team you will be responsible for delivering on-site installation, maintenance, and repair services for equipment and systems at customer locations.The Field Service Technician ensures optimal...
-
Service Technician, Campos Coffee Group
1 week ago
Kingsgrove, Australia Afterpay Full time**Company Description**: **Company Description** Founded in 2002, Campos Coffee is the leading specialty coffee brand in Australia. Our values go beyond a great cup of coffee - we care about quality, integrity and nurturing long-term relationships with our coffee producers, customers and our staff. Our iconic green cup is a catalyst for connection and...
-
Service Technician, Campos Coffee Group
1 week ago
Kingsgrove, Australia JACOBS DOUWE EGBERTS Full time**Company Description** Company Description** Founded in 2002, Campos Coffee is the leading specialty coffee brand in Australia. Our values go beyond a great cup of coffee - we care about quality, integrity and nurturing long-term relationships with our coffee producers, customers and our staff. Our iconic green cup is a catalyst for connection and growth,...
-
Field Supervisor
2 weeks ago
Kingsgrove, Australia Ventia Pty Limited Full time**About the role** Reporting to the Construction Manager, the role of **Field Supervisor** will be responsible for the coordination of site works and are responsible for all site construction aspects of wireless base stations. This role will also play an important role in the implementation of site safety, environmental and quality controls, and...
-
Field Supervisor
2 weeks ago
Kingsgrove, Australia Ventia Pty Limited Full time**About the role** Reporting to the Construction Manager, the role of Field Supervisor will be responsible for the coordination of site works and are responsible for all site construction aspects of wireless base stations. This role will also play an important role in the implementation of site safety, environmental and quality controls, and project/client...
-
Service Delivery Centre Scheduler
2 weeks ago
Kingsgrove, Australia Ventia Pty Limited Full time**About the Role** We have a fantastic opportunity for an experienced Service Delivery Scheduler to support our growing National Service Delivery Team within Ventia's Telecommunications sector based in the Kingsgrove office. This permanent full-time role will see you contribute to the assessment and continuous improvement of Ventia's National Delivery...
-
Marketing Specialist
1 week ago
Kingsgrove, Australia PFS Building Service Pty Ltd Full time**About the Role** As a Marketing Specialist, you will be responsible for shaping and communicating the PFS Building Services brand image through precise marketing strategies and multi-channel promotions to increase the company's industry presence and market share in the field of fire protection system design, installation, inspection and...
-
Engineering Manager Asset Services
1 week ago
Kingsgrove, New South Wales, Australia Woodward, Inc. Full time US$125,000 - US$175,000 per yearPosition Purpose:The Engineering Manager, Level 1 is responsible to lead and improve an engineering organization which is responsible to design, develop, validate, improve and/or support products, systems or applications. The incumbent generally reports to another Engineering Manager, Engineering Director or Site Leader and is relied upon to provide...
-
Food Science Graduate
7 days ago
Kingsgrove, Australia Miller Leith Full time**The Company** This iconic Australian owned and operated food manufacturer supplies products into the food service, grocery and export channels. Due to consistent and significant growth they are seeking to appoint a production planner. **The Role** As the Food Science Graduate, you will gain exposure across all areas of operations. Reporting to the...