Customer Service Support

6 hours ago

Banyo, Australia Lite n’ Easy Full time

**Introduction**:
At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.

**Description**:
We have experienced phenomenal growth in customers who have part, or all of their Lite n’ Easy program funded by the government, so have had to put together a national specialist team who are exclusively focused on Home Care Package (HCP), NDIS/NDIA and Commonwealth Health Support Program (CHSP) customers. Due to continuous increase in queries and referrals from this space we are looking for an additional 2x full time Customer Service Support Officers to support and continue providing the highest level of service to these customers to ensure Lite n Easy remains a provider of choice.

**Hours of Operation**: Mon - Fri 8am-5pm (shifts are usually 9am-5pm, then 8am-4pm during daylight savings)

**These roles would suit someone who has strong hospitality or specialist/niche retail experience providing a personalised service**

Here are some of the fantastic benefits we offer when you join our great team:
Free and secure onsite parking
Free access to our onsite wellbeing centre - free gym with equipment as good as your local gym, personal trainer, classes from Zumba, Circuit, Yoga and Core
Free onsite doctor weekly, medical checks including, flu & Covid_19 vaccinations, skin checks and health checks
Excellent discount on our food products for yourself and a family member, canteen with our food products
You can shoot some hoops or play some table tennis on your break
Free ongoing professional training opportunities - Certificate 3 in Food Processing and other accredited training and internal training to develop your personal skills
Themed events - Melbourne Cup celebrations, Easter Coffee Cart, Family fun days at a theme park for yourself and family, Christmas Gift Card, after 1 year of service Christmas Clothing item, after 3 years of service Christmas ham or fruit box

**In this role you will be responsible for**:
On-boarding new customers who have been referred to Lite n’ Easy via our HCP and NDIS programs
Responding to general enquiries in a timely matter and ensuring correct information is provided to our HCP/NDIS customers
Ensuring all information on customer accounts are correct and all activities are compliant in regards to privacy
Processing requests for NDIS quotes

**To be successful in this role, you will**:
3-5 years’ customer service experience - face to face or over the phone
Excellent attention to detail and high levels of accuracy
Able to plan workload autonomously without losing sight of team goals
Strong problem solving skills with ability to deal with unique problems
Patient, genuine, empathetic nature
Clear communicator
Ability to build and maintain relationships with customers and 3rd party organisations
Able to complete NDIS worker screening

Must be able to start on Monday 30th Jan, so APPLY NOW

You must be an Australian Permanent Resident or Australian Citizen to apply.

  • Customer Service Support

    4 days ago

    Banyo, Queensland, Australia Lite n' Easy Full time $45,000 - $60,000 per year

    Introduction:Are you ready to be part of something bigger? At Lite n' Easy, we are not just about meals; we are about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they are on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into...

  • Customer Service Support

    2 weeks ago

    Banyo, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n’ Easy, we’re more than just meals - we’re about helping Australians live healthier, happier lives. Whether it’s supporting weight loss goals or maintaining a balanced lifestyle, we make healthy eating simple and enjoyable. Our team is driven by purpose and pride, crafting meals that are both nutritious and full of...

  • Customer Service Support/administration

    6 hours ago

    Banyo, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: We have...

  • Customer Service Officer

    2 weeks ago

    Banyo, Australia SMART Full time

    Additional two weeks, paid Emergency service (volunteer) leave. - Supportive, established and welcoming team. - Our Leadership team is dedicated to your safety, success, and growth! Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our...

  • Customer Services Administrator – Banyo

    2 weeks ago

    Banyo, Queensland, Australia Datamars Ltd Full time $60,000 - $80,000 per year

    Join Datamars and Make a DifferenceAbout DatamarsAt Datamars, we partner with farmers to create award-winning technologies that tackle the real, day-to-day challenges on farms. Our globally recognized brands, including Tru-Test, Zee Tags, PEL, Stafix, Speedrite, Simcro, and Prattley, offer a comprehensive range of integrated services and products.The...

  • Customer Service and Fulfilment Coordinator

    7 hours ago

    Banyo, Australia Eco Outdoor Full time

    **About the Role**: A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane. This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career...

  • Customer Service and Fulfilment Coordinator

    4 days ago

    Banyo, Australia Eco Outdoor Full time

    **About the Role**: A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane. This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career...

  • Customer Experience

    2 weeks ago

    Banyo, Australia Tradelink Full time

    **Key Responsibilities**: - Troubleshoot and resolve technical issues related to website navigation, account login, payment processing, and other online functionalities. - Computer literacy and aptitude to learn new systems quickly - Collaborate with internal teams such as IT, logistics, and sales to address complex customer inquiries and escalate...

  • Administration Coordinator

    2 weeks ago

    Banyo, Australia Service Stream Full time

    Primary Location Banyo - Service Stream Job Description Summary About the Role Key Responsibilities - Proactively support administration operation for project - Undertake administration associated with scheduling activities and assisting as required to: - Download meter reading books from client server/s into the LINK system in order to ensure work is...

  • Customer Service Coordinator, Au-br

    1 week ago

    Banyo, Australia Marken, a UPS Company Full time

    Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. With Polar Speed and Marken included, the UPS Healthcare division staffs 128 locations with 5,500 employees worldwide. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution in 58 locations worldwide,...