Customer Services Administrator – Banyo

2 days ago

Banyo, Queensland, Australia Datamars Ltd Full time $60,000 - $80,000 per year

Join Datamars and Make a Difference

About Datamars

At Datamars, we partner with farmers to create award-winning technologies that tackle the real, day-to-day challenges on farms. Our globally recognized brands, including Tru-Test, Zee Tags, PEL, Stafix, Speedrite, Simcro, and Prattley, offer a comprehensive range of integrated services and products.

The Role

We're on the lookout for a dynamic and experienced Customer Service Administrator. Reporting to the Customer Service Team Leader, you'll be the go-to person for order entry and phone enquiries. If you thrive in a fast-paced environment and love helping customers, this role is for you

What You'll Need to Succeed

  • Confidently manage customer enquiries with a friendly and professional demeanor.
  • Accurate data entry skills to keep our systems running smoothly.
  • Experience supporting store enquiries and remote sales team members.
  • Speed and precision in entering sales orders via our online system and email.
  • Collaborate with production and warehouse teams about product availability.

Key Success Factors

  • Mature, pragmatic approach to problem-solving.
  • Exceptional attention to detail in all tasks.
  • Fast and accurate alpha-numeric data entry in a busy environment.
  • Experience processing sales orders for a company with a large product range.
  • Active problem solver with a helpful attitude and a drive to achieve positive outcomes.
  • Exposure to the agriculture sector is a plus, as is experience in logistics, manufacturing, or retail/reseller sectors.
  • Excellent communication skills and the ability to work systematically.
  • Ability to work under pressure and remain calm and positive in all communications.
  • Familiarity with SAP or similar ERP systems and Excel knowledge is advantageous but not essential.

Culture & Values

Our Banyo team is all about recognizing each other's strengths and supporting one another. We do great work and have fun along the way

Benefits

  • Competitive Base Salary + Superannuation
  • Onsite parking
  • Paid day off on your birthday
  • Employee Assistance Program – Supporting your wellbeing
  • Reward & Recognition Program
  • Workplace flexibility after the training period may be offered

Why Datamars?

As a vertically integrated business with a head office in Switzerland and operations in over 21 countries, we unite people from diverse backgrounds and professions. Our inclusive culture strengthens our ability to enjoy the work we do to make a measurable difference to our customers, and the future of the environment.

Join Us

This is a full-time role, working Monday to Friday at our Banyo location in Brisbane.

Apply online and learn more about our business, products, and innovations at  &  Follow us on LinkedIn: Datamars LinkedIn.

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