Head of Travel, Apac

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

AIG is a leading provider of insurance products and services for commercial

and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIGGeneral Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Your Future Team

AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG’s tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including life insurance, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities.

Your Contribution at AIG

As a People Manager and Senior Leader, you make the difference in an employee’s experience at work. Great managers provide direction, motivate and grow talent, and empower and coach teams toward higher levels of performance. The quality of Senior Leadership is a defining factor for a company’s success. Senior Leaders are responsible for developing business strategies and/or translating those strategies into meaningful outcomes and ultimately, business results. As a Senior Leader, you reach across geographical and functional boundaries to create alliances that further the organization’s objectives and market position. Your deep and broad industry knowledge allows you to foresee external conditions that could potentially affect AIG’s future.

Key Accountabilities

As the Regional Head of Travel, APAC and China, you will be responsible for the leadership and management of the top and bottom line results for AIG’s travel insurance and assistance portfolio in APAC and China. You will lead and manage the Travel business model concept with the required positions including: Underwriting, Product Development, Marketing, Distribution and Operations/Administration. You will also manage and maintain the responsibility and control of the coordination, communication and implementation of all Travel policies and works closely with regional management team and Global Travel leadership team to agree on and implement initiatives which maximize profitable growth strategies.
- Provide regional leadership in establishing requirements for APAC and China in accordance with Travel standards
- Develop top and bottom line budgets and develop necessary business plans to achieve desired results
- Strategically manage relationships with key travel distribution partners.
- Build and lead a capable and qualified team account managers and business development professionals who have the pulse of the major partners and high degree of market intelligence.
- Continually source and build new distribution channels to include both digital and non-digital media
- Ability to design and present compelling holistic business proposals for all existing and new partners that go beyond traditional insurance-based value propositions
- Lead and leverage the appropriate regional underwriting and product development team with the development of new products
- Supports the local and regional operation and IT in the development, implementation, and execution of the Travel priorities and continuously strive for simplification.
- Coordinate with Claims and Assistance management to develop Claims benchmarks and monitor the key measurements metrics
- Works with local and regional controller regarding all financial reporting (i.e. budgets, monthly/quarterly estimates/results, direct and indirect expenses, tracking reports and other financial issues)
- Manage expenses according to budgeted goals and cost reduction plans
- Seek opportunities to improve synergies and cross sell activities between other product teams, distribution channels and companies within the AIG
- Provide leadership in the recruiting, retention, training and development of key staff and succession planning
- Assure the compliance of local statutory /regulatory requirements

What we are looking for
- Minimum 10 years of related distribution, product management and/or general management experience inclusive of leading sales teams
- Demonstrable track record of successful client management and client acquisition of multinational partnership.
- Strategic Planner with prior experience in building a successful sales organization.
- Excellent persuasion and com