Operations Manager, Children's Cancer Centre

**Date**:5 Aug 2025

**Location**: 48 Flemington Rd, AU

**Company**:theroyalch

**The Hospital**:
The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

**Operations Manager
- Children’s Cancer Centre**
- Hub of medical precinct in Parkville, Melbourne
- Senior leadership opportunity
- Parental Leave cover for 12 months

**About the Role**

This is a Fixed Term Full Time position to cover Parental Leave for 12 months, at 80 hours per fortnight within the Children’s Cancer Centre at RCH.

You will be responsible for providing strategic and operational leadership for the Children’s Cancer Centre (CCC), ensuring the delivery of safe, efficient, and high-quality care. You will support long-term service planning, workforce optimisation, and continuous improvement, aligned with the CCC’s vision for excellence in paediatric cancer care and research.

With responsibility for financial oversight, including budget management, resource allocation, and strategic business planning, you will ensure sustainable service delivery. A key aspect of the role is facilitating collaboration between the CCC Director, the General Manager, Specialty Medicine, and senior clinical and operational leaders across inpatient, outpatient, research, pharmacy, and laboratory services to drive integrated and coordinated care.

Classification for this position will be at AO99.

**What you’ll achieve**:
**Operational Leadership and Strategic Alignment**
- Lead the development and continuous improvement of CCC operations in partnership with the CCC Director, ensuring alignment with the RCH Strategic Plan and long-term sustainability.
- Oversee access and flow across inpatient and outpatient services to optimise patient care, service efficiency, and resource utilisation.
- Evaluate operational and financial data to inform strategic planning and resolve organisational challenges.
- Identify and address systemic limitations, proposing solutions to enhance CCC performance.
- Drive strategic alignment between clinical and research operations, supporting integrated service delivery and innovation.
- Provide leadership and support in the management of complex clinical and operational scenarios, ensuring appropriate resolution and coordination of care across multidisciplinary teams.
- Identify and address clinical and occupational health and safety risks in collaboration with senior leaders.

**Leadership and Workforce Development**
- Provide mentoring and leadership to senior CCC staff, including stream leads, the clinical trials manager, and psycho-oncology team leader.
- Oversee recruitment, onboarding, and training of new staff, including Fellows, consultant paediatric oncologists, and advanced practice nurses.
- Promote a resilient, skilled, and multidisciplinary workforce through effective staff management and professional development.
- Lead and oversee core workforce management activities, including staffing administration, role development, and operational approvals.
- Foster a positive workplace culture aligned with RCH Values and the Compact.

**Financial and Resource Management**
- Manage the CCC’s budget in collaboration with the Finance Business Partner, including oversight of establishment EFT balances, expenditure, and revenue to meet performance targets and ensure financial sustainability.
- Lead the development of business cases, financial reports, and forecasting to support strategic initiatives and operational planning.
- Oversee payroll, invoicing, and financial compliance processes, providing analysis and solutions for budget variances and operational efficiency.
- Continuously evaluate and enhance financial systems, staffing models, and resource utilisation to support long-term service sustainability and strategic alignment.

**Governance, Reporting and Accreditation**
- Ensure compliance with legislative, policy, and accreditation requirements through robust reporting, audit processes, and