Warranty Manager

7 days ago

Melbourne, Australia Metricon Full time

**Love Where We Work**

**Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.**

This is a highly rewarding but challenging Area Warranty Manager role located in the Dandenong Office within the busy Metro South/East Area Service and Warranty team.

Reporting to the Building Support Manager, your responsibilities will include:

- Develop and maintain a motivated team and good working environment where honesty, openness and support for each other is demonstrated
- Set the direction for your team and ensure your staff work together to achieve department and company objectives
- Maintain and manage an industry best practice Customer Management system which focuses on proactively managing the customer relationship for all Metricon customers
- Ensure that we maintain the highest standard of customer service with every interaction we have with the customer
- Ensure that we engage the responsible contractors or suppliers to rectify faulty or incomplete works required wherever possible; and
- Ensure that we are engaging customer focused competent, reliable and honest contractors to carry out all associated works.

Metricon will offer you:

- $$$ + Car + Ipad + Mobile
- Continue your Career with Australia's Number 1 New Home Builder 9 years in a Row
- A competitive salary and salary package opportunities
- Genuine career advancement opportunities
- Access to personalised development plans and partner with your Construction Manager to grow and develop
- Generous housing discounts on our award winning homes
- A dynamic team culture where our people produce excellent results; and
- A supportive workplace culture where great work is recognised and rewarded.
- Completion of relevant tertiary education e.g. Building/Construction Diploma is desirable
- Extensive trade and building background
- Experience (10+ years) in the building industry (preferably in the volume new home service & warranty environment)
- An understanding of statutory building regulations & requirements
- Knowledge of project management systems
- Previous experience working with and implementing quality assurance systems to Australian Codes, Standards & Tolerances; and
- Highly developed PC skills including: Microsoft Word, Excel, Outlook and Power Point.

**How to apply**:
Metricon Homes complete mandatory medical and national police checks on all successful applicants

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