Maintenance Officer

5 days ago

Katoomba, Australia Club Central Hurstville & Menai Full time

The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings.

**Key Responsibilities**:

- Maintain and promote the vision and values of Hotel Mountain Heritage as per all maintenance related policies and procedures.
- General understanding of how all building, systems and equipment work and interact with each other, ensuring all issues are identified and resolved as quickly as possible.
- Assist the Chief Engineer with maintenance of plant and equipment so day-to-day operations are unaffected by breakdowns or scheduled maintenance.
- Build close, positive working relationships with staff & contractors so that all maintenance issues are resolved as a priority.
- Be available for ‘On-Call’ roster for the purpose of emergency work. Emergency work is considered work that either affects the generation of revenue or affects customers’ comfort.
- Change rostered start times/RDOs if unscheduled/emergency work is required.
- Ensure tools and equipment is used correctly and kept secure when not in use. Any faulty or lost tools/equipment is reported to the Chief Engineer immediately.
- Work productively and provide a safe, secure and harassment free environment for all.
- Report all hazardous situations to the Chief Engineer/General Manager immediately.
- Seek approval for all maintenance related purchases.
- Undertake training/accreditation as required.

**Essential Skills and Knowledge**:

- Minimum 2 years’ experience in a building maintenance role.
- Knowledge and ability to rectify issues relating to; plumbing blockages, leaking taps & shower heads, replacing lighting equipment and globes, replacing door handles & locks, troubleshooting minor electrical equipment issues, repairing minor carpentry issues/damage, minor repairs/remedies of kitchen equipment.
- Hold or have the ability to obtain a White Card.
- Ability to patch and paint to a high standard.
- Have the ability to safely climb a ladder or move objects as per safe manual handling procedures.
- Be able to multitask, prioritise, meet service KPIs and work unsupervised.
- Excellent attention to detail along with verbal and written communication skills.
- Ability to problem solve and design temporary work arounds for issues quickly.

**Desirable Qualifications**
- Trade qualifications in a related field

**Company Advocacy**:

- Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness, Integrity.
- Advocate ICC Group in all dealings with guest and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.

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