Billing Officer

**Billing Officer (Radiation Oncology) - Icon Cancer Centre Richmond**
- Join our Billings team and support our Radiation Oncology centres across VIC, NSW & TAS
- Utilise your experience managing both inpatient and outpatient claims across Medicare, Health Funds and Third Party Insurers
- Oversee patient invoices, follow-up debtors, attend to enquiries and set-up payment plans
- **Permanent, Full-Time, WFH Flexibility and Location Flexibility - Richmond, VIC**
- If you have experience in any of the below, we’d love to hear from you_
- Processing health fund claims from an in-patient or outpatient setting
- Experience working for a healthfund, managing hospital policies/claims
- Accounts Receivable or Debt Collection
- Medical Secretary experience (Medical Specialists or Private Hospital)

**About Icon**

Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 1000 employees our Australian cancer services division is made up of 6 day oncology hospitals, 22 radiation oncology centres and 8 comprehensive centres offering medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is an innovative market leader at the forefront of cancer care and is dedicated to providing exceptional cancer care to patients as close to home as possible.

**About the role**

A permanent, full-time position is now available for a Billing Officer to join our team supporting our Radiation Oncology centres across VIC, NSW and TAS. Our Billings team oversees the process of Medicare, Health Fund and Insurance claims from patient treatments delivered across our centres and manages outstanding patient debt.

Key Responsibilities Include:

- Process, compile & distribute medical billing accounts for services which include Inpatient, Outpatient and other billing as required across multiple locations and states
- Set up & processing of “Iconpay” payment plans
- Follow up any unpaid and/or rejected items as required with Medicare, Health Funds, DVA, TAC, WorkCover, Overseas insurer or any other relevant agency or organisation.
- Perform regular debtor follow-up including any required investigations and resubmissions for unpaid invoices whilst maintaining financial accountability
- Effectively report to the Manager any unpaid invoices or outstanding debtors for further review on a routine basis.
- Ensure that all Eclipse, Medicare and health fund rejections are actioned.
- Arrange and follow-up timely registrations with Doctors, Medicare and health funds.
- Collation of final approved paperwork for Direct Debits required for Trial, SCR and IconPay patients.
- Review and follow up unreconciled transactions as soon as possible within the month.

**About you**
- Excellent computer skills including all MS Office products and the ability to learn specialist programs used within the Department
- Developed relationship and people skills
- Highly developed written and verbal communication skills
- Excellent time management, interpersonal and organisational skills
- Lateral thinking, problem solving & decision-making skills
- Experience in a similar role or in the health insurance industry including Medicare and Health Fund rulings and billing interpretations

**What’s in it for you**
In this role, you’ll enjoy a friendly, flexible and dynamic work environment, unique rewards and benefits and the opportunity to work for a growing and innovative market leader.

**How to Apply**:
If you have the experience and qualities we’re looking for, we want to hear from you.

**COVID Health Requirement