Planning Controller

**Planning Controller**
- Permanent opportunity, North Sydney location
- 12 hour rotating shifts, weekend and night work required.

**About us**

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running.

**About the role**

Working as a Planning Controller Service Delivery within our bulk business unit you will be involved with leading the coordination and execution of the customer/train plan in real-time and within the service delivery time horizon. You will be tasked with providing leadership and support in a collaborative and inclusive manner, while prioritizing the implementation of business enhancements, fostering cultural change, enhancing safety practices, and promoting productive workplace strategies

The Planning Controller Service Delivery is expected to:

- Coordinate the execution of the day-to-day operations to match the customer plans, while maintaining regulatory compliance aligned to the safety management system.
- Ensure labour is safely and cost effectively adjusted based on the demands to perform the required function and tasks.
- Resolve complex problems considering customer requirements as well as labour / asset availabilities and most importantly limit of hours for our train crew.
- Ensure that critical information is captured accurately and shared with relevant external and internal stakeholders when required.
- Have oversight of service delivery performance and ensure that the on-shift performance meets Pacific Nationals and customer requirements.
- Provide relevant feedback, coaching and mentoring to the employees in the team.
- Support the relevant senior manager(s)/Superintendent(s). This will include raising any performance concerns in relation to team members with the relevant senior manager/superintendent; and where required, initiating investigations into nonconformances.
- Perform other tasks and responsibilities that fall within the skills and competencies; and required for the role.

**About you**

To be successful in this role, you will have a strong safety background and have:

- Experience in leading, coaching, and motivating a team in a busy environment
- Proven strengths in problem solving and analytical ability
- Experience in building and developing a multi-faceted team with a key focus on driving a strong safety culture
- Ability to work autonomously as well as within a team
- Excellent communication and influencing skills with the ability to communicate at all levels
- Background in operations control, rail, transport or logistics will be advantageous

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

**The benefits**

At Pacific National we value diversity, inclusion and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work. When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

- Opportunities for growth and career development
- Access to mentoring programs
- Paid parental leave up to 14 weeks, with superannuation - after only 6 months service
- Parental benefits for birth, surrogacy, adoption, foster care, and kinship care
- A focus on your mental health and wellbeing through our PeerConnect program
- Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
- Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
- Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
- Novated leasing and discounts on selected health insurance funds, travel,retail brands, vehicles and more.

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies.

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

**Do you need reasonable adjustments during the recruitment process?**

**Closing date**

Applications close 17th September 2024.