Quality Officer

Company Description

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture

**Job Description**:
**About this opportunity**

Located in Blacktown - the Quality Officer is accountable for the effectiveness and efficiency of the Quality & Food Safety Management System across our site. This role is responsible for monitoring and driving compliance to meet certification and PACT Group requirements. Working under the direction of the Site Manager this role addresses quality concerns and facilitates and drives solutions that lead to customer satisfaction and significantly reduced plant costs. The Quality Officer provides guidance and support to a team of 3 Quality Control personnel across a 24/7 operation.

**Your key responsibilities will be to**:

- Comply with Workplace Health and Safety policies and procedures
- Ensure that the Quality Management System conforms to Customer, PACT, ISO 22000:2018, HACCP and other certification, regulatory and legal requirements.
- Drive quality projects across the site - Manufacturing and Laboratory
- Manage and develop QC activities including coordination of day-to-day duties for QC employees - oversee the QC Lab including staff, equipment, calibration, and testing activities.
- Execute various processes - QMS / documentation control, change control, risk management, risk assessment, non-conformance and CAPA management, 3rd party management, Customers and New Projects in compliance with relevant standards.
- Ensure continuous improvement of quality systems and processes through internal and external audit processes.
- Ensure GMP compliance is implemented across QC/QA departments - implementation and maintenance of required standards, test methods, specifications, and procedures.
- Develop Quality responsibility at all operational levels at the sites, mentoring the team to continually improve the quality culture
- Collaborate with cross functional teams to continually improve Quality through related functions. This particularly includes Equipment Reliability, Safety, Planning, Procurement and Distribution

**Your skills and experience**
- Minimum 2 years’ experience as a Quality Manager in a fast-paced manufacturing environment.
- Experience managing sites certified to at least two of the following standards. ISO9001, FSSC 22000, ISO 22000, CODEX HACCP.
- Proven experience with fast-paced results focused incident investigation and resolution management.
- Strong troubleshooting and analytical skills.
- Ability to work independently, prioritise tasks and manage competing deadlines.
- SAP experience highly desirable.
- Visible belief and demonstrated leadership in a Zero Harm culture
- Ability to remain resilient, calm, and composed when under pressure.

**Qualifications**:

- Tertiary qualifications in Science, Manufacturing or Engineering required or extensive Quality Management Experience.

Additional Information
**PACT Perks**:

- Flexible working
- Free onsite car parking
- Bonus leave program
- Kudos Recognition Program - earn reward points for living our Values
- Novated vehicle leasing and motor vehicle purchasing discounts
- Health insurance discounts
- 18 weeks paid parental leave for primary carers and 2 weeks for secondary carers
- MyLearning - programs to boost your individual development, including leadership courses, online learning modules and access to Blinkist audio books
- Career opportunities across our global organisation
- Great people to work with
- A growth mindset
- Values driven organisation
- Purpose led, sustainable organisation leading the circular economy
- Health insurance