Junior Account Manager

2 days ago

Sydney, Australia Freelancer.com Full time

We think it is pretty cool that our marketplace hosts a real life economy, where work is undertaken in every area you can think of. From design, writing, data entry and software development; through to sales, marketing, accounting and legal services - even NASA uses us

You will be working out of our Sydney HQ as well as liaising with our global team of Account Managers based out of our Sydney, London, Vancouver, Manila, and Buenos Aires offices.

**About the Role**

You will be solving problems for a diverse range of industries, businesses and entrepreneurs; on the other you will help provide people with employment opportunities. If you are excited by the thought of seeing these connections and projects come to life, then we would love to hear from you.

**Requirements**:
**Key Responsibilities**:

- Connecting clients to our top global network of freelancers and making suitable recommendations for their projects
- Effectively articulate complex information to a variety of technical and non-technical users
- Serve as a product expert advisor to clients to ensure their business goals are met
- Ensuring individual and team revenue targets are met on a monthly basis
- Finding opportunities to upsell or retain clients for future projects
- Building relationships with our pool of elite Preferred freelancers
- Handle and investigate client issues and recommend solutions in a timely manner
- Work cross-functionally across different internal teams to ensure top user experience is delivered

**Must-haves**:

- Excellent communication skills - verbal and written; ability to express complex ideas, simply and concisely
- Has worked with KPIs or targets
- Ability to multitask efficiently
- Can work with mínimal supervision and self-starter

**Nice-to-haves**:

- A degree/diploma in business/marketing/communications, or any related discipline
- Interest in tech and the start up community

**Benefits**
- This won't be a cog-in-the-machine job; you will be joining a global technology company with a meritocratic culture with the ability to take ownership and fast track your career growth. Several of our Directors and VP-level managers started out in junior positions and have climbed up the career ladder to the top
- You will be working on an Alexa top-489 website, solving complex, internet scale and global problems with over 52 million customers across 247 countries, regions & territories.
- Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)
- Quarterly hackathons with a huge prize pool
- Fully stocked kitchen’s + yes we do have beer taps (and a bar with a killer view)
- Catered lunches once a week
- Free Class Pass membership.
- Regular team building events (think speed boats in the harbour, escape rooms, karaoke, laser tag, trivia nights, poker nights in the office)

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