Guest Experience Agent

4 days ago

Brisbane, Australia The Johnson Full time

Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary.

Inspired by and dedicated to Australian contemporary artist, Accor’s Art Series Hotels offer a hotel experience a little extraordinary.
**Art Series - The Johnson** showcases an orchestration of colour by Australian artist Michael Johnson, nestled amongst the thriving cultural scene of Brisbane’s Spring Hill. This heritage listed landmark from the 60’s is a modern gallery of hospitality and discovery, with incredible city views, an outdoor pool, state of the art function galleries and Johnson’s most famed works woven throughout the building. Become one with your inner Artist and utilise your creativity and imagination to make your work days a little more colourful

We are currently looking for a motivated & passionate **Guest Experience Agent **to join our Front Office Team.

**As our next Guest Experience Agent, you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities

**What we are looking for**:

- Strong communication skills that will shine through into every shift
- A passionate person with a love for the finer things in life
- Previous experience in a similar role is advantageous
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of exclusive rates across Australia - from 30% off

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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