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Service Team Leader

2 weeks ago

Sydney, Australia Johnson Controls Full time

**The Company**:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat.

**About this role**:
Due to our continued growth, we are looking for a Service Team Leader BAS to be an important part in leading a team of technicians.

Your responsibilities will include:

- Focus on building automation equipment
- Supporting day to day operations for breakdowns and contract servicing
- Operational supervision and support for a small team of Apprentices and Trades staff
- Contract management and associated deliverables
- Quoting and small project management
- System diagnostics of BMS controls and HVAC systems
- Troubleshooting, servicing, programming, inspection, and testing of BAS systems
- Motivate the team to maintain and improve Customer Satisfaction
- Meet with customer to review assignments and analyze problems

As a Team Leader you will handle ambiguity well and believe that the best work is done in teams. You manage multiple priorities simultaneously because of your excellent planning, organization and time management skills. You are intellectually curious - driving continual learning for you and your team.

You also understand that internal and external collaboration drives improvement and best practice. Above all, you are commercially driven and understand the need to deliver on targets, within acceptable risk profile and margin levels.

**What we are looking for**:

- Degree or equivalent from a Technical / Trade School with a certificate in Building Automation and five (5) years related experience; or equivalent combination of education and experience.
- Electrical License
- Previous experience on BAS systems
- A strong IT background
- Excellent written and verbal communication skills
- Strong customer focus